Store Manager (large store)

Are you an experienced retail manager who leads with care takes pride in supporting customers and patients and knows how to bring out the best in a large team

As Store Manager youll lead one of our larger Boots stores where retail and healthcare come together at scale. These are destination stores that showcase the very best of our brand and are often at the forefront of new ideas services and innovations.

Guided by our purpose With you. For life. you and your team will play an important role in supporting customers and colleagues through the moments that matter. Your store will be a go-to for customers with a range of needswhether theyre discovering the latest beauty products picking up everyday essentials or accessing an ever-growing range of NHS and private healthcare services all under one roof.

In this role youll lead a large multi-skilled team in a fast-moving people-focused environment. Every day is different. You might be guiding your team through a high-volume day helping a customer find the right product working with senior stakeholders or building strong relationships with local healthcare partners.

Over time youll build strong relationships with your regular customers and the local community as well as those who choose to travel to your store earning real trust through how you and your team show up every day.

Theres a lot to balance but what matters most stays the same. Youll lead from the front create a store where customers know they can rely on Boots and build a strong team culture where people feel valued confident and supported to do their best workeven when the pace picks up.

If youre looking for a role where you can lead a large team deliver strong performance and make a real impact every day this could be your next step.

What youll be doing

As Store Manager youll report into the Area Manager and bring energy direction and purpose to your store. This is a hands-on leadership role where youll get stuck in on the shop floor supporting your team and role modelling how great care and strong sales performance go together.

You will:

• Lead and inspire your team to deliver exceptional service
• Drive sales and performance balancing customer care with commercial goals
• Build strong relationships with GP surgeries primary care networks and actively engage with the local community
• Deliver NHS and private services safely and confidently offering clear trusted and expert advice
• Champion the Boots brand and making your store stand out
• Get to know your people what motivates them and what needs to change
• Coach and support your teamhelping them grow in confidence skills and experience
• Be bold try new things and use data and insights to look for ways to improve every day
• Create a store environment and experience your team can be proud of and that keep customers coming back

What youll need to have (our must-haves)

• Retail management experience in a large fast-paced or complex environment
• Ability to drive performance and implement strategy in-store
• Great customer service skills and a passion for customer care
• A calm flexible approach with the confidence to adapt at pace
• A collaborative style. Able to build both a strong team culture and profitable external relationships
• Passion for learning and a drive to support others to grow

It would be great if you also have

• Confidence using new technology and digital tools
• Experience in a pharmacy or healthcare environment
• Experience coaching future leaders and developing talent

Where your brilliance can take you

At Boots your career can be as ambitious as you are. As Store Manager of a large store youll be perfectly placed to build your leadership capability and take the next step. Whether thats becoming General Manager of one of our high-profile Flagship stores or ultimately progressing into senior leadership roles such as Area Manager theres plenty of room to grow at Boots.

We have field-based roles that influence operations resourcing clinical governance and colleague development across multiple stores as well as opportunities beyond stores. If youre looking to move into our Nottingham Support Office we have a variety of positions across areas such as Commercial HR Marketing Buying Strategy Finance and Supply Chain.

Whatever path you choose well give you the tools training and support to be brilliant with Boots and build a rewarding and flexible career.

Rewards designed for you

• Boots Retirement Savings Plan
• Generous employee discount across Boots and partner brands
• Discretionary annual bonus
• 38 days annual leave
• Enhanced maternity/paternity/adoption leave pay and a gift card for those expecting or adopting
• Flexible benefits scheme; holiday buying gym discounts life assurance and more
• 24/7 counselling and wellbeing support through TELUS Health our Employee Assistance Programme

Theres lots more in our rewards and benefits package MyBoosts our way of helping you get the most out of the good stuff. Find out more at Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. We believe that when our people feel valued and included they thrive so were committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Whats next

If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps.

Where a role is advertised as full-time we are open to discussing part-time and job share options.

If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon.
Be brilliant with Boots.