STARS Admin Support Volunteer
South Shields - UK
Job Summary
About South Tyneside Adult Recovery Services (STARS)
South Tyneside Adult Recovery Service is the alcohol and drug service in South Tyneside for adults.
South Tyneside Adult Recovery Service is open Monday to Friday 9.00 am - 4.45 pm.
About the role:
Provide a welcoming meet and greet service to people attending STARS
Answer internalphonecalls
Replenishleaflets/ resources
Create andmaintaindisplays in the waiting area / rooms
Copying / printing resources for colleagues
About you:
Due to the location of the printer applicants will need to be able to walk upand downa flight of stairs to access the printer/copier.
The service is open 9am 5pmso the role would take place during these hours.
Confident IT skills as there are mandatorytrainingmodules to completeonline.
Applicants must have excellent verbal communication skills be professional able tomaintainprofessional boundaries and adhere to Waythrough policies.
Experience of volunteering / working in an admin / reception / customer service role would be desirable.
To have a caringpatientand empathetic nature.
Ability to remain calm and focusedina busy environment.
About Waythrough
Waythrough provides specialist support across mental health alcohol drugs and related areas. We delivery high-quality evidence-based services designed around the real needs of the people we serve.
Every year we support around 125000 people through over 250 services - and its all made possible by our 3500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer healthier more independent lives Join our team at Waythrough and support people facing challenges around mental health substance use housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work youll enjoy:
Discounts from various schemes
Training and personal development
A chance to make a real difference in peoples lives
Free induction and role-specific training
Support from experienced staff and regular supervision
Opportunities to meet new people and develop your confidence
Reimbursement for travel and agreed expenses
Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome and adjustments can be made to enable fair participation.
If you need adjustments or support to apply please email our recruitment team:
How to apply
If youre viewing this advert on an external platform such as Indeed please click Apply via company website to view the full job description and submit your application.
Please note that while this role has a stated closing date we reserve the right to close the advert early should we receive a high number of applications.
Closing date:
About Company
Support for mental health, alcohol, drugs, housing and related areas. Wherever you are now, we won't judge or write you off. We're Waythrough.