Standpipe Hire Contract Manager

JobTitle:Standpipe Hire Contract Manager

Location: Flexibleacross the region (Hybrid working)

ContractType:12 Month FTC

Hours:37

Salary:From 38400 depending on skills and experience

About the role:

As a Standpipe Hire Contract Manager you willbe responsible forcontract management of the Standpipe Hire Contract service including day to day management of all related activities SLI performance monthlyreportingand daily authorisation of certain standpipe activities.

This role is currently basedinChatham Kentbut can be positioned in any part of the region.

What you willbe responsible for:

• Contract Management of the Standpipe Hire Contract service

• Day to day management of the activities delivered through the service agreement

• SLI performance management and regular monitoring

• Monthly reporting - circulate reports to senior management team and the wider business

• Authorisation of standpipe hire under the terms and conditions of the hire agreements set out with Service Partner

• Provide financial monitoring and reporting - liaise with Miscellaneous Income and Financial business partners

• Organise and undertake regular contractual meetings - record outcomes circulate minutes to senior management team

• Provide year end reporting of water usage for Ofwat annual report to include internal and external volumetric water usage

• Liaise with the Commercial and Procurement team to ensure contract compliance is met and any change controls are progressed as

• Manage the successful delivery of Standpipe Hire Service providing support andassistanceto effectively deal with any risks or issues.

• Ensure that the Guaranteed Standard levels for appointments and customer services are achieved and ensure thatassistanceis provide in relation to any stakeholder investigations of such level failures.

• Taking ownership and leading liaison meetings with third parties identified as being in contravention of The Water Industry Act 1991 and/or The Water Supply (Water Fittings) Regulations 1999.

• Change and Innovation:Toeffectively and efficiently manage the Standpipe Hire Service Partner as to maximise authorised standpipe hire growth revenue income to ensure the provision of unbilled volumes of water for the annual June and promotion of new processes to provide improved stakeholder and customer service.

Whatyoullbring to the role:

Essential

• A full UK driving licence and access to a vehicle

Southern Water is at the forefront of transforming Britains water industry investing significantly to enhance resilience sustainability and service excellence. With 7.8bn planned investment for 2025-30 this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time ofsignificant change working alongside a highly skilled leadership team witha clear visionfor the future. We offer an environment where senior professionals can make a meaningful impact influence major strategic decisions and drive long-term value creation

We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities please applyeven if your experiencedoesntperfectly match every requirement. Well support your growth and development.

If this roleisntquite whatyourelooking for but are keen to be contacted about opportunities at Southern Water you can register your details here: Introduce Yourself (-Introduce Yourself)

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