SRE Architect (68019)

Function

Were Hitachi Digital Services a global digital solutions and transformation business with a bold vision of our worlds potential. Were people-centric and here to power good. Every day we future-proof urban spaces conserve natural resources protect rainforests and save lives. This is a world where innovation technology and deep expertise come together to take our company and customers from whats now to whats next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We dont expect you to fit every requirement your life experience character perspective and passion for achieving great things in the world are equally as important to us.

Mandatory Skills:

Observability Resiliency Service Management Reliability Performance engineering Scalability release management Cloud cost management.

Role Description Skills:

ROLE PURPOSE
Lead the Site Reliability Engineering practice driving the transformation from reactive operations to proactive engineering-led reliability. Own the definition and enforcement of non-functional requirements (NFRs) using FMEA-based resiliency frameworks and champion observability self-healing automation automated incident management and database operations automation. Ensure systems are resilient performant cost-optimised and continuously improving.
KEY RESPONSIBILITIES
Define and enforce non-functional requirements (NFRs) for performance scalability availability fault tolerance and cost efficiency using FMEA-based failure analysis
Design and implement self-healing automation for known failure patterns reducing human intervention and on-call burden by 50%
Build comprehensive observability stacks (metrics logs traces) with ML-driven anomaly detection and AIOps capabilities
Lead automated incident management: detection triage escalation remediation and post-incident review automation
Drive DB automation: automated provisioning release management (UK focus) backup/restore and operational request workflows for all database operations
Define and track SLIs SLOs and error budgets across all critical services using them to balance reliability with feature velocity
Conduct chaos engineering exercises and game days to validate resiliency and uncover hidden failure modes
Mentor 2 SRE Engineers establish engineering standards and build a culture of reliability and continuous improvement
Collaborate with Platform Engineering and Cloud teams to embed reliability into infrastructure and deployment pipelines
TECHNICAL SKILLS & EXPERTISE
Expert-level observability: Prometheus Grafana ELK/OpenSearch Jaeger/Zipkin Datadog or Dynatrace
Strong experience with AIOps and ML-driven monitoring: PagerDuty Moogsoft BigPanda or custom ML pipelines
Deep knowledge of FMEA fault tree analysis and chaos engineering tools (Gremlin LitmusChaos Chaos Monkey)
Database automation: strong SQL skills plus experience with automated DB provisioning migration tools (Liquibase Flyway) and DB release pipelines
Proficiency in automation and scripting: Python Go Bash with experience building self-healing runbooks
Infrastructure knowledge: Kubernetes cloud platforms (AWS/Azure/GCP) networking and storage systems
CI/CD and release engineering: Jenkins GitLab CI Spinnaker ArgoCD for integrated DB and application releases
Cost management: experience with FinOps principles resource optimisation and cloud spend analysis
SOFT SKILLS & COMPETENCIES
Strong leadership and mentoring ability coaches and develops junior engineers
Excellent stakeholder management and communication skills across all levels
Strategic thinker who balances technical depth with business outcomes
Proven ability to drive change influence without authority and build consensus
Strong analytical and problem-solving mindset with attention to detail
Ability to manage competing priorities across multiple workstreams simultaneously
QUALIFICATIONS & EXPERIENCE
7 years in SRE DevOps or production engineering with 3 years in a senior or lead capacity
Proven track record of improving availability reducing MTTR and implementing self-healing at scale
Experience managing or automating database operations in enterprise environments
Relevant certifications preferred: CKA AWS DevOps Professional Azure DevOps Expert SRE Foundation
Bachelors degree in Computer Science Engineering or related field (or equivalent experience)
DESIRABLE / NICE TO HAVE
Published work or conference talks on SRE observability or chaos engineering
Experience with service mesh (Istio) and distributed tracing at scale
Background in financial services or regulated industry SRE practices

Were a global team of innovators. Together we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today this is the place for you.

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued heard and safe to express themselves they do their best work.

We help take care of your today and tomorrow with industry-leading benefits support and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best which leads to unexpected ideas. So here youll experience a sense of belonging and discover autonomy freedom and ownership as you work alongside talented people you enjoy sharing knowledge with.

Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran age disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process please let us know so that we can do our best to set you up for success.