Sr. Privacy Industry Specialist, Operations Trust

At Amazon we strive to be Earths most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that we empower our people to think like owners and solve problems right the first time. As a team we are focused on continuously improving and setting new standards in global operations. You have to thrive in the type of environment that is constantly changing and the words of Jeff Bezos Many of the problems we face have no textbook solution and so we happily invent new ones. If you are excited about being an innovative leader and advocate for privacy solutions then Amazon may be the place for you.

The purpose of the Operations Trust Team is to manage privacy for the Operations (Ops) organization. Our focus is to ensure individuals are never surprised by what data we collect process and share and that we delight regulators with the quality transparency and accuracy of our privacy documentation. Everything we do is based on this focus. This leader acts as a privacy subject matter expert and works with business legal and technology stakeholders to ensure the accuracy completeness and transparency of privacy documentation.

Key job responsibilities
Identify draft and maintain Records of Processing (RoPs/ROPAs) and Data Protection Impact Assessments (DPIAs)

Assist with managing the privacy documentation program at scale

Conducting AI risk classifications

Completing application-based access and deletion assessments and determinations

Automating and operationalizing privacy processes

Analyzing and developing metrics to measure and improve the documentation team program

Apply global privacy regulatory and operational expertise to Ops to embed a consistent customer experience

Work with internal stakeholders across Ops and Legal to ensure privacy is considered in projects and decisions

Maintain a strong understanding of privacy regulatory and industry developments

Perform operational deep dives on business processes and systems and identify privacy risks and mitigating measures

Prepare supporting internal documentation such as executive reports standard operating procedures and FAQs

Manage several projects simultaneously with a sense of urgency

Comfortable dealing with ambiguity

- Bachelors degree
- 3 years in privacy
- Experience developing and maintaining privacy documentation and processes including RoPs/ROPAs DPIAs Privacy Impact Assessments (PIAs) Legitimate Interest Assessments (LIAs) and/or data mapping
- Former role in privacy or security with knowledge of regulatory and industry requirements and standards
- Experience with privacy program management
- 1 years leading projects with tight deadlines that involve the use of automated and manual systems and supporting internal customers across the globe
- Proven knowledge of global privacy regulations and pending legislation (GDPR CPRA DMA EU AI Act LGPD PIPL etc.) and applying them in a complex environment

- Experience working on multi-team cross-disciplinary projects
- Experience communicating complex ideas to technical and non-technical audiences
- Experience using data and metrics to determine and drive improvements
- Experience working independently with minimal supervision
- Advanced degree (Juris Doctor)
- Holds one or more privacy certifications (CIPP/US CIPP/E AIGP CIPM etc.)
- Excellent written and verbal communication skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.