Sr Mgr, EU Sales Operations, Amazon Shipping

Amazon Shipping is part of Amazon Supply Chain Services (ASCS) one of Amazons boldest bets that logistics will become our next large-scale external business much like AWS did for compute. Were transforming how brands and merchants think about logistics across Europe and were looking for a Senior Manager Sales Operations to lead and scale the EU Sales Ops function serving a multi-country commercial organisation across the UK Italy Spain and France. This is a leadership role: you will set the strategic direction establish an operating rhythm and grow a team of ICs across defined workstreams to drive cross-country standardisation for a rapidly scaling business. You will have regular exposure to Director and VP leadership partnering directly with EU commercial leaders US Sales Ops counterparts Product and BI teams. If you want to get in on the ground floor of building the AWS of Amazon Logistics this is it.

Key job responsibilities
- Set and own the strategic vision and roadmap for EU Sales Operations aligning with WW Sales Ops and EU commercial leadership
- Lead and develop a team of Sales Ops ICs establishing clear ownership goals and accountability across workstreams
- Design and implement the operating rhythm: planning cadences reporting mechanisms pipeline reviews and performance tracking
- Drive cross-country standardisation of commercial structures target-setting methodologies and reporting definitions across four geographies
- Partner with Product BPA and BI teams to define requirements prioritise tooling investments (Salesforce AI enablement prospecting tools) and drive adoption
- Own commercial reporting and analytics: MBR/QBR data IC and division-level goal tracking pipeline health and forward-looking insights
- Partner with US Sales Ops to drive WW alignment on operating standards shared tooling and best practices
- Proactively identify capability gaps operational friction and productivity drains across commercial teams designing scalable solutions
- Represent EU Sales Ops in senior leadership forums contributing to strategic planning (OP1/OP2) HC planning and commercial investment decisions

A day in the life
You will split time between strategic work (roadmap planning stakeholder alignment team development) and operational delivery (reviewing pipeline health unblocking cross-functional dependencies coaching ICs). Your internal stakeholders include EU country commercial leaders US Sales Ops Product BI/Analytics and Marketing. You will have regular touchpoints with Director and VP leadership through WBRs MBRs and strategic planning forums. The problems you solve span commercial reporting accuracy sales process efficiency CRM tooling adoption target-setting governance and cross-geo standardisation. This is a role with significant scope to define how Sales Ops operates across EU.

About the team
EU Sales Operations enables commercial excellence for Amazon Shipping across four European geographies. The team partners with commercial leaders to drive strategic planning CRM and sales tooling reporting and analytics and commercial process optimisation. We are scaling the function to match the complexity and ambition of the EU commercial organisation and this role will lead that growth. We value ownership pace and pragmatism.

- Bachelors degree in Business Administration Finance Economics Computer Science or a related field
- Experience in senior leadership work in sales operations sales strategy finance business development or other related fields
- Experience in leading a divisional sales operations team or equivalent responsibilities supporting a mid-to-large-scale multi-geographical high-tech sales organization
- Experience hiring and leading a high-performance team

- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience in business-process design
- Experience rapidly growing an organization and attracting hiring and maintaining top talent
- Experience working within a high-growth technology company
- Masters degree or equivalent

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