Sr BusDev-T, Payments, UK & Ireland, Payment Acceptance and Experience

The Amazon Payment Acceptance & Experience Team is responsible for how Amazons customers pay on Amazons sites and through Amazons services around the globe. You will work with the most relevant players in the payments industry to deliver best-in-class customer payment experiences while driving change in the industry.
You will use your expertise to build and strengthen relationships with UK and Irish financial institutions card networks and alternative payment providers to deliver seamless paying experiences across both markets. You will leverage deep knowledge of the UK and Ireland payments landscape including Open Banking Strong Customer Authentication (SCA) and local scheme dynamics to proactively identify opportunities that improve customer payment success and reduce friction.


Key job responsibilities
Build and own a holistic plan to improve key output metrics (Payment Success Rate Cost of Payments Customer Engagement) across the UK and Ireland accounting for market-specific dynamics such as high contactless penetration Open Banking adoption and scheme behaviour
Analyse internal Amazon and external data to identify improvement opportunities in authorisation rates decline recovery and cost optimisation with particular focus on UK issuer dynamics and the Irish landscape
Develop and maintain strategic relationships with UK and Irish issuers acquirers and scheme partners to conduct joint deep dives resolve performance gaps and unlock new capabilities and participating in working groups to shape standards
Drive adoption and optimisation of features and partner or scheme-level tools to improve performance of main metrics for UK/IE working with issuers and authentication providers to maximise rates
Proactively create a feedback loop to Product and Engineering teams to influence roadmap priorities e.g. launches UX features
Drive UAT and end-to-end testing with banks networks and providers for new capabilities regulatory changes or migrations
Monitor and respond to customer regulatory and industry changes that impact payment acceptance ensuring Amazons compliance


- Experience in developing negotiating and executing business agreements
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Experience solving problems with technology in the Global Financial Services Industry
- Experience in Go-To-Market Business Development Sales or Consulting
- Experience working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage

- Experience interpreting data and making business recommendations
- Experience identifying negotiating and executing complex legal agreements

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