Sporting Club Host (12 Months)
Auchterarder - UK
Job Summary
We are currently seeking a warm charismatic and experienced Sporting Club Host to join our Country Pursuits division on a 12-Month fixed term contract in the newly created Gleneagles Sporting Club a haven for those with a penchant for fast-paced racquet sports challenging climbs and quintessential equestrianism.
Located in what was formerly known as The Gleneagles Arena TheSportingClubhas been transformed into a fantasticsportingexperience. Weve created a new relaxing welcome lounge where our members and guests can get ready for a variety ofsportingexperiences.
The on target earning potential for this role is 31842 / annual salary - comprising a base salary of 26842 plus a qualified estimate of 5000 in gratuities and service charge.* As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewards
One of the worlds most iconic luxury hotels and country retreats Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel Leisure for their 2025 Worlds Best Awards everything we do is about surpassing expectations and creating unrivalled adventures for our guests.
Were devoted to making our people feel as valued as our this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career some work seasonally while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone.
Location; Auchterarder just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr) Glasgow or Dundee (50mins) Stirling and Perth (25mins).
- Warmly welcoming our guests to the Sporting Club checking their bookings and ensuring theyre perfectly set to enjoy their activity assisting with any additional requirements swiftly and professionally
- Making bookings for our guests sharing your knowledge of the range of activities on offer within the Leisure division and making recommendations to suit their individual needs
- Youll be professionally completing end-of-day reports finalising all cash transactions and closing down our reception
- Taking responsibility for ensuring all guest enquiries; in person via email SMS and on the telephone are responded to warmly and efficiently proactively following all Gleneagles and Forbes standards throughout each interaction aiming to always exceed our guest expectations
- Expertly handling group activity bookings as requested by Group Sales and Event Teams
- Assisting with all Sporting Club membership enquiries such as email and telephone call bookings
- Interacting with our members and guests always warm professional helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
- As the first contact for our guests and members youll be based at our sporting Club taking huge pride in extending a warm and thoughtful welcome to all
- You have a sound understanding of administrative systems and processes and a great track record of customer service success
- Friendly and outgoing you enjoy interacting with people and being part of creating the ultimate guest experience
- Fully flexible across 7 days including weekend and evening work youre enthusiastic confident and warm; you like working in an environment where things move and flex
- Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand
- You have a positive can do attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual with an eagle eye for detail
- You want to be part of a team that works hard supports each other and above all has fun along the way
- 30 days holiday (including bank holidays) that increases with service
- Seasonal parties and local social events
- 50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
- Golf Membership (with access to all 3 championship courses) for 50.00 per annum
- Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!
- Free pay day lunch and monthly drinks offers
- A generous refer a friend scheme
- Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service
- Friends & Family discounted rate of 225 - 275 B&B per night at Gleneagles
- Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and name just a few
- Subsidised single occupancy en-suite accommodation available on our grounds
- Pension scheme
- Life Insurance
- Employee Assistance Programme offering support and confidential advice for you and your family when you need it most
- Ongoing investment in your personal development with access to internal and external training qualifications and programmes
- Internal career opportunities across a wider range of specialisms and departments
- Monthly recognition programme
- Volunteering day every year with a charitable partner of your choice
- Complimentary access to our staff gym
- Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
- Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
- It is estimated that in 2026 our full-time employees can expect to receive around 5000 in addition to their annual salary
If you are our next Sporting Club Host please forward your most recent CV to us today!
INDO
About Company
Visit Gleneagles and experience our luxury hotel, three championship golf courses, spa and the only restaurant in Scotland with two Michelin stars.