Specialist Retail Change Leadership
Job Summary
At Food LionAssociates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion and in return we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
PRIMARY PURPOSE
The Retail Change Leadership Change Specialist supports the Manager of RetailTraining andChange Leadership to developand deliver organizational change person supports the intake process to develop content for large scale change management efforts and events which includeslogistics ownership of the table coachprogramandthe support ofwork stream lead content addition this person provides support for banner initiativeimmersions
DUTIES AND RESPONSIBILITIES
- Champions innovative change management approaches that energize engagement and ensure successful adoption.
- Builds andmaintainsstrong relationships with business leaders positioning the team as trusted experts inchangeleadership.
- Partners to design and deliver content and learning approaches that fully immerse Retail Leadership in change initiatives ensuring strong adoption of strategic priorities across both in-person and hybrid (virtual/live) environments.
- Supports the development and execution of change management strategies to effectively implement and sustain the Easy Fresh and AffordableYou Can Count on Food Lion Every Day and Count on me across the Food Lion banner.
- Collaborates with Retail Leadership and RetailFieldSupport teams to plan and execute large-scale immersion experiences( Next Conversation)annually across the Food Lion banner.
- Accountable forlogisticsand materialsrelated to large scale organizational change management effort
- Leads and manages the Table Coach program strengthening adult learning experiences and reinforcing key messages during change management sessions.
- Drives organizational growth and learning for retail banner initiatives collaborating with leaders to align change management with strategic business priorities (e.g. Food LionToGo CustomerService Experience).
- Supportscontinuous improvement of change management strategies tools and sustainability approaches across the Food Lion banner.
- Leads and sustains keyCount on me (COM)programs includingdevelopment and maintenance of example
- R.O.A.R. Retail Operations Associate Recognition Program(Associate Recognition)
- ItsOn Me Recovery Tool
- Count onmewebsite/blog
- Count on me Awards
BASIC QUALIFICATIONS
- Proven facilitation skills and general knowledge of and experience with Adult Learning Theory.
- MSWordExcelPowerPointand Power BI
- Proficiencywith virtual platforms (Microsoft Teams Zoom) andtroubleshooting basic technical issues
PREFERRED QUALIFICATIONS
- Strongfacilitation &experience Deliveryskills
- Strong written verbaland interpersonal communication skills.
- Proven ability to managemultiple priorities with strongorganizationalandtime managementskills.
EDUCATION
- Bachelors degree or equivalent experience
COMPETENCIES
- Cross-Organizational Collaboration and Teamwork skills.
- ProgramManagement& Execution
TRAVEL
- This role requires frequent travel (approximately 60%) to support Retail initiatives across the bannerand a valid drivers license.
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including pregnancy childbirth and related conditions) national origin age disability sexual orientation veteran status gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process please contact our Recruiting Department
Required Experience:
IC