Specialist, Clients and Markets

Why Ryan

• Competitive Compensation and Benefits
• Business Connectivity Reimbursement (Phone/Internet)
• Gym Membership or Equipment Reimbursement
• LinkedIn Learning Subscription
• Flexible Work Environment
• Tuition Reimbursement After One Year of Service
• Accelerated Career Path
• Award-Winning Culture & Community Outreach

Duties and responsibilities as they align to Ryans Key Results

People:

• Create a positive and collaborative team member experience.
• Build effective working relationships with European stakeholders the US-based integration manager and acquired-company contacts.
• Communicate clearly and proactively regarding project status action items deadlines and outstanding requirements.
• Seek guidance when required and escalate risks or blockers at the appropriate time.
• Develop the knowledge and confidence required to take increasing ownership of the European integration workstream.
• Support colleagues by maintaining accurate accessible and up-to-date integration information.

Client:

• Support the successful operational integration of acquired companies into Ryan.
• Coordinate the collection of data required from acquired companies and internal stakeholders.
• Help ensure that acquired-company information is transferred accurately into Salesforce and other relevant Ryan systems.
• Monitor the completeness consistency and quality of data received during the integration process.
• Follow up with stakeholders to obtain missing incomplete or inconsistent information.
• Maintain appropriate confidentiality when handling company client contact and other commercially sensitive data.
• Support meetings related to acquisitions and integrations by preparing information recording decisions and documenting actions.
• Maintain clear records of stakeholder requirements system dependencies and outstanding data issues.

Value:

• Coordinate assigned acquisition and integration activities across the European workstream.
• Maintain project trackers covering actions owners milestones dependencies risks and deadlines.
• Ensure that commitments decisions and action items are accurately captured and followed through to completion.
• Support the preparation validation and organisation of data before it is uploaded or transferred into internal systems.
• Work with relevant stakeholders to coordinate Salesforce data integration activities.
• Identify data-quality issues and ensure they are resolved or escalated appropriately.
• Provide regular and accurate progress updates to the US-based integration manager and relevant stakeholders.
• Take increasing ownership of the European integration process as knowledge and experience develop.
• Identify opportunities to improve the consistency and efficiency of recurring integration activities.
• Explore appropriate uses of AI and automation to reduce repetitive manual work while maintaining data accuracy confidentiality and appropriate oversight.
• Document processes and contribute to the development of repeatable integration procedures.
• Perform other acquisition integration and data-coordination duties as assigned.

Education and Experience:

• Zero to three years of relevant professional experience.
• Experience may include internships placements or entry-level work in:
  • Data operations
  • Project coordination
  • CRM administration or support
  • Systems implementation
  • Business operations
  • Acquisition or integration support
• Bachelors degree in business management or a related discipline preferred but not required.
• Strong attention to detail and an interest in working with data are essential.
• Ability to organise tasks manage deadlines and follow up across multiple stakeholders.
• Willingness and ability to learn acquisition processes Salesforce and internal systems on the job.
• Strong written and verbal communication skills.
• Ability to work independently while recognising when support or escalation is required.
• Experience handling confidential or proprietary information preferred.
• Interest in process improvement AI or automation is advantageous.
• Previous acquisition integration or Salesforce experience is beneficial but not essential.

Computer Skills:

To perform this job successfully an individual should have:

• Working knowledge of Microsoft Office including Excel Word Outlook and PowerPoint.
• Confidence working with spreadsheets and structured data.
• Ability to learn Salesforce and other internal systems.
• Ability to enter review organise and validate data accurately.
• Ability to use digital project trackers and collaboration tools.
• Basic understanding of CRM systems preferred.

Certificates and Licenses:

• Valid drivers license required.

Supervisory Responsibilities:

• This position requires no supervisory responsibilities.

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