Spa Supervisor & Therapist

We are currently seeking a compassionate multi-tasking confident Spa Supervisor & Therapist to join our Spa team

The on target earning potential for this role is 37857 / per annum - comprising a base salary of 32857 plus a qualified estimate of 5000 in gratuities and service charge.* As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewards

One of the worlds most iconic luxury hotels and sporting retreats Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel Leisure for their 2025 Worlds Best Awards everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

Were devoted to making our people feel as valued as our this way we strive to support the whole you - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career some work seasonally while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone.

Location; Auchterarder just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr) Glasgow or Dundee (50mins) Stirling and Perth (25mins).

• Leading by example youll deliver exceptional treatments and personalised wellness experiences ensuring every guest receives intuitive luxury service that exceeds expectations
• Supporting our Assistant Spa Manager with the day-to-day operation of the Spa youll help lead and inspire the therapy team ensuring the highest standards of service presentation and professionalism are consistently achieved
• Youll carry out a wide range of luxury spa treatments including massages facials and body therapies tailoring recommendations to each guests individual needs and confidently promoting additional treatments and products
• Taking ownership of your treatment rooms youll ensure they are impeccably clean beautifully presented and fully stocked at all times maintaining the exceptional standards our guests expect
• Working across all areas of the Spa youll help ensure our reception treatment rooms changing facilities and relaxation spaces are always welcoming immaculate and ready for our guests to enjoy
• Youll be a knowledgeable and trusted expert confidently answering guest enquiries providing thoughtful advice and creating memorable experiences from arrival through to departure
• Supporting the ongoing development of the Therapy team youll work alongside our Assistant Spa Manager to deliver engaging training sessions share best practice and coaching to continually enhance their skills and confidence
• Conducting regular treatment observations and quality audits youll help ensure every therapist consistently delivers treatments to our standards identifying opportunities for development
• Youll contribute to creating a positive supportive and motivating team environment where colleagues feel empowered to grow collaborate and deliver exceptional guest experiences together
• Reviewing guest feedback and supporting the resolution of any concerns with care and professionalism youll proactively identify opportunities to continually improve our guest experience
• Staying up to date with the latest wellness trends techniques and industry developments youll embrace ongoing learning and professional development to help evolve our Spa offering
• Youll ensure all treatments and operational practices are delivered in line with health and safety hygiene and company standards always maintaining a safe environment for both guests and colleagues
• Flexible and collaborative in your approach youll support the wider Spa team wherever required and undertake any additional responsibilities that contribute to the smooth and successful operation of the department
• Interacting with our guests always warm professional helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

• Youll hold a minimum NVQ Level 3 qualification in Beauty Therapy (or equivalent). Additional qualifications in Hot Stone Massage Deep Tissue Massage and Train the Trainer are highly desirable
• With fantastic experience working in a luxury spa environment you ideally also have supervisory or team leadership experience
• Passionate about wellness and creating exceptional guest experiences you take genuine pride in your work and consistently delivering the high standards our guests expect
• A natural leader and role model you inspire and develop those around you creating a positive collaborative team culture where everyone can thrive
• Positive organised and adaptable you enjoy solving problems communicating confidently and maintaining exceptional attention to detail in a fast-paced environment
• Youll be committed to continuous learning staying up to date with the latest industry trends and sharing your knowledge to support the development of the wider therapy team
• Immaculately presented and professional at all times youll represent the Gleneagles brand with warmth confidence and authenticity
• Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive can do attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard supports each other and above all has fun along the way

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for 50.00 per annum

• Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!
• Free pay day lunch and monthly drinks offers
• A generous refer a friend scheme

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service
• Friends & Family discounted rate of 225 - 275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and name just a few
• Subsidised single occupancy en-suite accommodation available on our grounds

• Pension scheme
• Life Insurance
• Employee Assistance Programme offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2026 our full-time employees can expect to receive around 5000 in addition to their annual salary

If you are our next Spa Supervisor & Therapist please forward your most recent CV to us today!