Spa Manager
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Job Summary
Spa & Leisure Managers Overview:
To manage the Spa & Leisure facilities to the high standards expected at Tylney Hall Hotel delivering excellent customer service while ensuring the effective operation of all facilities including retail and maximising revenue and financial contribution to the business
Spa & Leisure Managers Key Responsibilities:
- Manage the day-to-day operation of the Spa and Leisure Department.
- Lead support and develop the Spa and Leisure team.
- Manage rotas staffing holidays and departmental coverage.
- Maintain high standards of guest service cleanliness and presentation.
- Ensure compliance with health & safety hygiene and operational procedures.
- Oversee treatments leisure facilities pool operations and equipment.
- Manage guest feedback and resolve complaints effectively.
- Monitor departmental costs stock and revenue opportunities.
- Support recruitment training and performance management.
- Work closely with other departments to ensure a positive guest experience.
At Elite Hotels we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Required Experience:
Manager
About Company
Tylney Hall Hotel: Tylney Hall Hotel is a beautiful 4 red Star Hotel with 113 bedrooms, set in the heart of 66 acres of glorious park & boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. ... View more
