Solutions Architect
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Job Summary
TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies that hundreds of millions of users around the world and around 645000 customers across all industries rely on. With more than 1900 employees worldwide we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact
As a Solutions Architect you will provide specialist architecture expertise for TeamViewers most strategic and technically complex customer engagements. Working across pre-sales and post-sales motions you will help customers design integrate and scale TeamViewer solutions while supporting the broader field organization through reusable architecture patterns technical leadership and best practices.
Serve as a subject matter expert for TeamViewers Digital Employee Experience (DEX) portfolio and related enterprise technologies
Lead architecture discovery and workshops to understand customer environments objectives requirements dependencies and risks
Design enterprise-scale DEX architectures and integrations that align TeamViewer capabilities with customers digital workplace and IT strategies
Provide specialist architecture guidance for complex pre-sales and post-sales engagements including custom use cases technical validation migration planning architecture reviews and executive presentations
Partner with Solutions Engineers Technical Account Managers Customer Success Professional Services Product and Engineering to drive successful customer outcomes
Identify technical risks and solution gaps early and provide clear actionable recommendations
Create reusable reference architectures solution patterns technical blueprints and best-practice guidance
Act as a conduit between the field and Product by consolidating customer needs emerging use cases solution gaps and technical feedback to help inform product direction
Bachelors degree in Computer Science Information Systems Engineering or equivalent professional experience
Experience in solution architecture solutions engineering technical consulting enterprise architecture or a comparable customer-facing technical role
Strong understanding of DEX enterprise IT operations endpoint management workplace analytics automation and remediation
Experience working with large or complex enterprise customers and leading technical discovery architecture workshops or design reviews
Hands-on experience with enterprise integrations APIs scripting cloud technologies identity security and data flows
Experience with Microsoft endpoint and identity technologies ITSM platforms or adjacent digital workplace technologies
Ability to design and communicate scalable architectures and translate complex requirements and custom use cases into practical recommendations for senior technical and business stakeholders
Strong communication presentation facilitation documentation and cross-functional collaboration skills
Experience with TeamViewer DEX Nexthink Lakeside or comparable DEX technologies is preferred
Willingness to travel up to 50% across the UKI region and when required internationally
Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Option to lease an e-bike (Germany only)
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy no dress code rules frequent all Hands and Leadership Lunches
Hybrid and Flexible work time
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse values-driven culture makes us stronger. As we continue to grow as a company we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender civil or family status sexual orientation religion age disability education level or race.
If you require any accommodations or adjustments during the application or hiring process including interview or onboarding support please reach out to your Talent Acquisition Partner who will be happy to support you.
