Social Media and Community Manager

This role is responsible for shaping and scaling EMJs social presence into a trusted industry-leading platform for healthcare professionals. You will lead a bold insight-driven social and brand strategy that grows a highly engaged global HCP community while ensuring a consistent credible and differentiated brand presence across all channels.

By combining audience growth brand stewardship content strategy and community building this role plays a key part in strengthening EMJs authority visibility and engagement within the healthcare sector.

Key Information

• Salary: 40-45k

• Location: This role is in our London/Moorgate office

• Working pattern: Hybrid a minimum of 3 days in the office (5 days a week in the office during probation)

• Hours: 8.30am 5pm Mon-Fri

• Reports to: Senior Growth and Performance Marketing Manager

What youll do

• Social Growth Strategy: Own and deliver a multi-channel social strategy that drives audience growth engagement and reach across key HCP audiences through organic and employee-led advocacy.

• Brand Management: Ensure EMJs brand remains consistent credible and differentiated across all social platforms.

• Content Strategy: Develop social content pillars and storytelling frameworks that turn editorial and scientific content into engaging platform-native content tailored to each channel.

• Community Building: Create and execute engagement strategies including social listening and audience interaction to build a trusted and active HCP community.

• Employee Advocacy & Thought Leadership: Lead leadership personal branding initiatives to amplify thought leadership and strengthen EMJs external voice.

• Creative Direction: Oversee the creative direction of social content ensuring consistency in branding messaging and storytelling.

• Influencer Partnerships: Develop and manage influencer and advocate programmes collaborating with HCPs industry experts and key opinion leaders to expand reach and credibility.

• Brand Reputation: Monitor sentiment and engagement to protect and enhance EMJs reputation within healthcare communities.

Who You Are:

• Social Media Strategy: 3-4 years experience in social media strategy brand management audience growth or community building.

• Platform & Algorithm Understanding: Strong knowledge of social platforms algorithms and the key drivers of audience engagement.

• Community Engagement & Building: Experience developing and managing professional online communities with an engaged follower base.

• Stakeholder Communication: Excellent communication skills with the ability to engage and influence both internal stakeholders and external audiences.

• Brand Voice & Narrative Management: Proven experience shaping and maintaining a consistent brand voice messaging and narrative across digital channels.

• Continuous Optimisation: A data-driven mindset with a passion for testing new formats improving creative standards and optimising performance.

• Proactive Trend Monitoring: Ability to stay ahead of emerging trends platform developments and algorithm changes applying insights to drive measurable results.

Were proud to have been recognised as one of The Times Best Places to Work 2026 ! Explore our benefits page to discover the full range of perks rewards and wellbeing support available to our colleagues.

Whats in it for you:

Socials and Celebrations: Our legendary EMJFest Christmas Party after-work socials and regular office competitions!

VIP Perks: Enjoy exclusive access to our Wembley Box including Concerts FA Cup Finals NFL games and more!

Wellbeing Support: Your physical and mental wellbeing matters. Benefits from Bupa medical cashback Aviva private medical insurance & WeCare for added peace of mind.

Time to Recharge: Start with 25 days annual leave increasing with service up to 30 days

Incentives: Quarterly rewards including unforgettable experiences such as a trip to Miami!

Fuel for Success: Begin your day the right way with free breakfast and fresh fruit.

Active Lifestyle: Theres something for everyone with a 1.5-hour gym lunch!

Our Buddy Programme: A dedicated buddy from day one to help you settle in and thrive.

About EMJ

At EMJ our purpose is to elevate the quality of healthcare globally by providing free and easy access to medical journals and lifelong learning opportunities

Were passionate about creating Gold Medal Winners. Just as we support healthcare professionals to be the best they can be we invest in our people by providing the skills tools and opportunities they need to thrive in their careers.

While skills can be developed values are what truly matter. Thats why we look for people who embody our core values:

• Entire buy in: Everyone has loyalty to our vision values culture and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.

• Manage your own shit: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.

• Going the extra mile: Always give your best performance this will create a team that is different to anything else full of hard working gold medal winners.

Find out more about us and careers at EMJ.

Ready to take the next step in your career Wed love to hear from you.

Were committed to building a diverse and inclusive workplace where everyone can thrive. We know that no one meets every requirement listed in a job description and thats okay. If youre excited about this opportunity and believe youd be a great fit wed love to hear from you.