Social Commerce & Ecommerce New Markets Specialist

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

AI at SharkNinja

At SharkNinja were building an AI-native culture. Were not waiting for the future; were creating it. Our people are expected to experiment boldly adopt new tools and continuously raise whats possible to create meaningful impact for our consumers. If you believe the best way to do your job hasnt been invented yet youll fit right in.

Social Commerce & Ecommerce New Markets Specialist

London (Battersea Power Station) / Hybrid - 3 days per week in person

About the role

The Social Commerce & Ecommerce New Markets Specialistis responsible forsupporting the launch growth andoptimisationofSharkNinjassocial commerce and ecommerce presence across new and emerging markets. This is an exciting high-impact role for someone with a strong commercial mindset a passion for digitalcommerceand the ability to navigate the complexity and opportunity that comes with building in new markets from the ground up.

What you will do:

New Market Launch & Development

• Support the end-to-end launch of TikTok Shop and ecommerce operations in new markets coordinating across internal teams and external partners to ensure launches are delivered on time and to a high standard.
• Develop market entry frameworks and launch playbooks that enable consistent scalable expansion across new territories.
• Conduct market research and opportunity analysis to informprioritisation channel strategy and go-to-market planning for new markets.
• Monitor new market performance post-launchidentifyingopportunities to accelerategrowthand address challenges quickly.

Ecommerce Operations

• Support the setup andoptimisationof ecommerce operations across new markets ensuring product availability content quality and customer experience meetSharkNinjasstandards.
• Manage product listings pricing promotionalactivityand digital shelfoptimisationacross relevant ecommerce platforms in new markets.
• Collaborate with Supply Chain and Demand Planning teams to ensure product availability is aligned with market demand and launch plans.

Cross-Functional Collaboration

• Work closely with Trading Marketing Supply ChainFinanceand regional teams to ensure new market activity is aligned with commercial priorities and operational capabilities.
• Collaborate with TikTok Shop and platform partners tomaximisesupportvisibilityand growth opportunities in new markets.
• Act as the internal subject matter expert on new market dynamics TikTok Shop developments and emerging ecommerce opportunities.

What success looks like:

• Successfulon-timelaunches of TikTok Shop and ecommerce operations in new markets.
• Strong and growing GMV and revenue performance across new market channels.
• Scalable launch frameworks and playbooks embedded and reused across market expansion activity.
• New marketsestablishedas commercially productive channels withinSharkNinjasglobal digital estate.

What you will have:

• 24 years of experience in ecommerce digitaltradingor marketplace management.
• Hands-on experience with TikTok Shop or a comparable social commerce platform is strongly preferred.
• Experience supporting or leading market launches or expansion projects in a digital or ecommerce context.
• Strong commercial mindset with the ability toidentifyopportunities and drive growth in ambiguous fast-moving environments.
• Solid analytical skills with the ability to interpret performance data and translate findings into actionable recommendations.
• Highlyorganisedwith strong project management skills and the ability to manage multiple markets and workstreams simultaneously.
• Excellent communication and collaboration skills with the ability to work effectively across functions and markets.
• A proactive entrepreneurial mindset with a genuine passion for digital commerce and emerging markets.
• Experience working in a global or multi-market environment is preferred.
• Bachelors degree or equivalent experience.

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