SMB Account Manager, Customer Development

SMB Account Manager Customer Development

At Mimecast were not just a cybersecurity company - were the trusted partner that organisations worldwide rely on to keep their most critical communications safe. With over two decades of experience weve created a cutting-edge platform that helps businesses secure their email protect their data and guard against ever-evolving cyber threats. But what really sets us apart Our people. Were a team of innovators collaborators and problem-solvers all working together to make the digital world a safer place. If youre excited by the idea of joining a fast-growing global company at the forefront of cybersecurity then Mimecast is where you belong.

Were searching for a dynamicSMB Account Managerto join our Customer Development team - the driving force behind building and nurturing relationships with our existing this role youll work withcurrent Mimecast accounts (1-350 users) leveraging your sales expertise to uncover upsell opportunities reduce churn risk and foster long-lasting relationships.

This isnt just a job - its a chance to be part of a rapidly growing team where your contributions will have a tangible lasting impact. If youre aself-motivated go-getter ateam player and have a proven track record of turning challenges into wins we want you on our team!

What Youll Do

• Achieve sales targets:Meet and exceed monthly quarterly and annual upsell revenue goals.
• Customer adoption and retention:Proactively liaise with every account in your book of business ensuring customers are effectively adopting Mimecast solutions and avoiding downsell and churn risks.
• Collaborate with the channel team:Work closely with the Partner/Channel Development team to create and execute account plans.
• Sales activity planning:Develop and execute sales activity plans to meet agreed revenue targets.
• Build relationships:Focus on cultivating and maintaining strong long-term relationships with existing accounts.
• Drive incremental revenue:Sell new technologies to the existing customer base and identify opportunities for upselling and cross-selling.
• Business administration:Manage reporting of key performance indicators (KPIs) and ensure CRM hygiene is maintained.
• End-to-end sales methodology:Follow and execute Mimecasts defined sales methodology and processes.
• Reporting and insights:Monitor and report on sales activities while providing relevant management information.
• Cross-functional collaboration:Work closely with other internal teams to support business goals and organizational development.
• Training and development:Attend training sessions to continually enhance relevant knowledge and skills.

What Youll Bring

• Sales experience:Minimum 1 years of IT sales experience (experience within Email/Messaging/Security/Storage is a plus).
• Proven results:Demonstrated success in achieving sales revenue quotas.
• Sales channels:Experience in both Direct and In-Direct sales roles is ideal.
• Corporate IT knowledge:Understanding of Corporate IT teams and their buying processes.
• Business acumen:Strong commercial awareness and decision-making skills.
• Communication:Excellent verbal and written communication skills.
• Results-driven:A positive results-oriented outlook with a determination to succeed.
• Education:Degree level education preferred but not essential.

Why Mimecast

At Mimecast youll be part of acollaborative and innovative culturethat values your growth and development. Youll have the opportunity to work in ahigh-energy fast-growing environmentwhere your contributions truly matter and your career progression is supported. Were not just colleagues; were a team that celebrates success and has fun along the way.

Ready to make an impact
If youre passionate about sales driven by results and eager to join a team where you can grow and thriveapply nowand become part of the Mimecast success story!

The OTE salary range for this position is 68000.00 - 85000.00 GBP Annual plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits in accordance with company policy and local regulations. Our salary ranges are determined by role level and location with individual compensation also dependent on factors such as qualifications experience and skills. Final offers will reflect these considerations and may vary accordingly.

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Belonging at Mimecast

Cybersecurity is a community effort. Thats why were committed to building an inclusive diverse community that celebrates and welcomes everyone unless theyre a cybercriminal of course.

Were proud to be an Equal Opportunity and Affirmative Action Employer and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race age religion sexual orientation gender identity ability marital status nationality or any other protected characteristic wont affect your application.

Due to certain obligations to our customers an offer of employment will be subject to your successful completion of applicable background checks conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.