Site-based Engineer

Location: Central London
Contract Type: Permanent
Salary: Competitive DOE

• Work on large-scale high-end integrated security systems across critical infrastructure and high-security environments

• Hybrid and flexible working with genuine support for work-life balance and core hours flexibility

• Comprehensive learning and development through coaching mentoring and hands-on skill development

• Competitive benefits including life assurance matched pension scheme and generous holiday allowance

• Join a fast-paced positive team culture that genuinely values and invests in its people

Our client is a leading security systems integrator specialising in complex end-to-end surveillance and access control solutions for demanding sectors across the UK. Theyre looking for a Site Service Engineer to join their team in London. If you have solid knowledge of CCTV access control and IT systems and youre keen to develop your technical expertise whilst delivering reliable service to high-profile clients this role offers genuine career progression and the chance to work on critical infrastructure projects.

As a Site Service Engineer youll be the technical backbone supporting large-scale integrated security systems on a high-security site in central London. Youll handle daily fault requests perform planned preventative maintenance and respond to out-of-hours reactive duties ensuring systems run smoothly across analogue and digital CCTV control rooms multi-site access control and perimeter detection systems. Your work directly protects critical infrastructure and keeps complex systems operational making you essential to the clients success and their customers security.

• Respond to daily fault requests and out-of-hours reactive duties with reliable courteous and efficient service

• Perform planned preventative maintenance on complex CCTV systems DVR and NVR recording systems and access control platforms

• Carry out field-based repairs and maintenance on analogue and digital CCTV systems functional and managed control rooms

• Maintain and repair multi-site access control systems and perimeter detection systems on high-security sites

• Update the helpdesk system accurately and maintain comprehensive documentation of all work completed

• Maintain company vehicle and ensure its kept in good working order for field visits

• Demonstrate flexibility with working hours including planned out-of-hours and weekend work as required

• Adhere to company management systems and health and safety procedures at all times

• Support colleagues through knowledge sharing and contribute to continuous improvement across the team

Essential knowledge and experience:

• Sound knowledge of CCTV systems across varying scales and complexity

• Hands-on experience with DVR and NVR systems and on-site repair capability

• Knowledge of access control systems with site mustering functionality

• Understanding of IT systems and basic networking principles

• Experience with perimeter detection and intrusion systems

• Ability to read and interpret technical documentation and system schematics

• Strong problem-solving skills with a methodical analytical approach

• Confident completing technical documentation and maintenance records

• Excellent communication skills with a professional telephone manner

• Self-disciplined organised and reliable with strong time management

Desirable knowledge:

• Experience with specific platforms such as Galaxy Alarms Cortech GUI CEM C-Cure Gallagher or Synergy access control systems

• Familiarity with Milestone or Video Matrix IP systems and RAID recording

• First-line repair experience on gates and barriers

• Knowledge of network infrastructure and IP-based security systems

Personal qualities:

• Able to multitask and work to tight schedules without compromising quality

• Keen to develop new skills and stay current with security technology

• Strong team player with good knowledge-sharing approach

• Flexible mindset and adaptable to changing priorities

• Willing to obtain and maintain high-level security vetting

Our client is a well-established security systems integrator with extensive experience designing installing and maintaining integrated end-to-end surveillance and access control solutions across the UK. They specialise in complex critical and regulated sectors including public spaces heritage buildings transport critical national infrastructure finance and high-security environments. With field-proven products expert technical support and a commitment to delivering turnkey solutions theyre trusted by organisations requiring comprehensive protection. Their culture is built on caring for colleagues customers and the communities they protect underpinned by values of being human enterprising customer-driven and honourable.

• Remote and hybrid working with flexible hours around core times

• Life assurance at 4 times annual salary

• 5% matched pension scheme

• Holiday allowance with the ability to carry over up to 5 days annually

• Comprehensive health and wellbeing programme

• Reward and recognition programme for outstanding contributions

• Long service rewards recognising loyalty and commitment

• Structured learning and development through coaching and mentoring

Alongside this generous package youll be immersed in a fast-paced positive environment where your contributions are genuinely valued. Youll work alongside a supportive team that prioritises your development operates with a genuine can do attitude and believes in doing the right thing.

Interested in learning more Get in touch or apply today wed love to hear from you.