Site Agent Site Supervisor

• Right across infrastructure theres a requirement to not only maintain but also renew and reimagine. Whatever stage youre at in your career with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life while being safety first and client and customer centric in a friendly fun and respectful environment where you are encouraged to thrive.

  Where will you be working

  We help our clients safeguard the water supply improve environmental performance and manage demand for future generations. We enhance and extend asset life ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure.

  This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.

  Want to be a part of it

  What will you be doing

  Youll be responsible for ensuring the safe efficient and compliant delivery of works while meeting client expectations and supporting the successful execution of projects. Working closely with the Project Manager SHEQ Team and Programme Delivery Team the individual reviews and signs off RAMS FYLD assessments and other safe systems of work while promoting best practice innovation and continuous improvement across teams and projects.

  A key responsibility is the effective management of resources including plant materials subcontractors and workforce allocation. This includes verifying team competence through training and certification checks ensuring compliance with MGroup Water Job Packs and Team Packs carrying out site audits PPE inspections hazard reporting and maintaining environmental permit and NRSWA standards including signing lighting and guarding requirements.

  Youllalso oversees customer service and operational performance by managing complaints queries and escalations within agreed timescales. Responsibilities include maintaining water quality standards ensuring accurate project data collection and validation monitoring SLA performance through jeopardy management escalating issues where necessary liaising with contractors and highway authorities and ensuring allocation sheets and project documentation are completed accurately and submitted on time.

  What youll bring

  • Ability to conduct inspections recommend preventative action develop new initiatives and co-ordinate to ensure their implementation
  • Proven ability to deliver against operational targets
  • Commercially aware and engaged
  • Naturally collaborative able to build relationships with key Teams Project/Programme delivery team client supply chain contacts and stake holders.
  • Committed to delivering the highest health and safety standards
  • Able to deliver excellent customer service
  • Can do attitude
    

  Whats in it for you

  We offer a range of benefits designed to support your life in and out of work some of which include;

  • Contributory pension scheme
  • Online GP service 24 hours a day 365 days a year
  • Employee assistance programme
  • My Rewards portal access to 1000s of retail discounts
  • Life assurance
  • Cycle to work salary finance and give as you earn schemes
  • Enhanced maternity paternity leave and adoption leave
  • Reward and recognition scheme
  • Recommend a friend get rewarded for introducing people to us!

  In addition this role offers;

  • Company car and fuel card with a range of EV and hybrid vehicles to choose from
  • My Car Choice our salary sacrifice EV/ Hybrid car scheme
    
  • Private health care single cover
  • Health Care Cash Plan giving you the ability to claim back medical expenses for things like dental eyecare and physiotherapy and much more!
  • 25 days annual leave plus bank holidays
  • Discretionary bonus scheme

  About us

  We want to be an employer of choice and a great place to work attracting diverse and talented people who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion to help create an environment where everyone belongs.

  Our values help to shape our culture and how we work with one another. We recruit with these values in mind to ensure your aspirations and ways of working align with ours.

  • Were responsible and go further for our people clients communities and the planet
  • Were open and seek new and better ways of exceeding expectations
  • Were together and as one team; the whole is greater than the sum of the parts
  • Were ambitious and embrace opportunity to lead essential infrastructure services for life

  Whether youre a trainee apprentice or graduate or progressing through your career our people benefit from industry recognised programmes training and development.

  Its an exceptional time to be a part of M Group.

  Please note: Occasionally job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

  For certain roles successful candidates will be subject to 3^rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

  #MGroupW
  

• .

Required Experience:

Manager