Service Technician

Trek is an awesome place to work with amazing benefits for all employees. We build only products we love provide incredible hospitality to our customers and change the world by getting more people on bikes.

When youre on our team youre supported encouraged to learn and grow and given plenty of opportunities to do so. We invest in each others success and grow together as a team. Were proud to offer flexible working opportunities enhanced family-friendly policies and a commitment to equitybecause fairness and inclusion matter to us.

Together well achieve great things. Ready to start your journey with us

We are currently recruiting for:

Position: Service Technician
Location: Shrewsbury
Job Type: Zero Hour Contract

What youll do

As a Trek Service Technician each day brings something new and handson. Your work centres around caring for bikes so their owners can enjoy every ride with confidence. Youll troubleshoot repairs service a wide variety of bikes and often be one of the very first to work on brandnew models before they reach the sales floor.

Just as important youll build trusting relationships with riders who rely on your expertise to keep their bikes running smoothly. Whether youre completing a quick adjustment or handling a more complex repair your care and attention will help create memorable experiences for our customers.

Were looking for a teammate who brings warmth great communication and a genuine desire to learn. If you love helping others enjoy practical problemsolving and want to grow your technical skills in a supportive environment this could be a wonderful fit.

What youll bring to the team

A positive selfmotivated approach and a willingness to support your teammates
A warm friendly manner with strong listening skills and a desire to helpeven on busy days
Clear and confident communication
Excellent attention to detail and a love for handson problem solving
Curiosity and eagerness to learn about bicycle servicing
A commitment to developing your skills and staying up to date with new technologies

If you dont meet every requirement but believe youd be a great addition to our team please tell us in a cover letter why. Were always excited to meet people who bring passion drive and potential.

Benefits at Trek

• 25 days annual leave per year plus bank holidays
• Discounted employee purchase scheme on bikes parts and accessories
• 24/7 employee assistance program and counselling services
• 24/7 virtual GP services
• Healthcare cashback scheme
• Gym membership discounts and discounts on other health and wellbeing brands
• Annual paid time off for charity work
• Death in service benefit
• Cycle to work scheme
• Salary Sacrifice EV vehicle scheme
• Enhanced Family Friendly policies

If you have any requirements in respect of the recruitment or interview process please mention this in your application and we will be happy to support you.

If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!