Service Team Leader
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Job Summary
Were looking for an experienced Service Team Leader to join our organization in Leicester United this role you will lead and inspire a dedicated service team while maintaining our commitment to exceptional customer experiences. You will be responsible for driving team performance fostering a supportive work environment and ensuring service excellence across all operations. The ideal candidate will combine strong leadership capabilities with a genuine passion for customer service and a motivational approach to team development.
As Service Team Leader Recycling youll lead a team of technicians throughout the UK and Ireland. Good technical knowledge of TOMRA machines and customer processes are essential and help with supporting new and existing technicians develop along with good communication skills are key to this role.
- Field Service Engineer approx. 60% field work
- First contact for team members / technical and organizational questions
- Technical support / advise
- Health & Safety
- Collection point for feedback with reply routine
- Maintaining & Developing Team spirit
- Participation on recruitments (with line manager) / manpower at appraisal interviews (with line manager) and involvement in annual salary review
- Develop individuals technical ability
- Regular follow up meeting with line manager (e.g. monthly/bi weekly)
- Planning and dispatch of resources
Qualifications :
- Very experienced mechanical or electrical technician/engineer preferred minimum 3rd level technician
- 3 years technical experience with TOMRA machines
- Being self-motivated and having the proven capacity to fully complete tasks
- Advanced IT and network skills
- Full clean driving license essential
- Must be a team player
- Good material and process knowledge a plus
Additional Information :
Please apply by sending us your CV a short motivation letter with few words why you are interested in the position.
We are looking forward to meeting you!
Remote Work :
No
Employment Type :
Full-time
About Company
TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future.
