Service Scheduler Leeds

Horsforth Leeds Full-time Monday to Friday Permanent
38000 to 40000 Benefits

We are recruiting for a Service Scheduler to join a well-established and growing business based in Horsforth Leeds.

Working as part of a busy service team youll be responsible for planning and coordinating engineers workloads ensuring service visits are scheduled efficiently and customers are kept updated throughout the process.

This is a key role within the business and would suit someone who enjoys working in a fast-paced environment keeping multiple plates spinning and building strong relationships with both customers and colleagues.

• Scheduling engineers for service maintenance and installation work
• Managing and updating engineer diaries
• Allocating jobs and responding to changes in priorities
• Liaising with customers regarding appointments and service visits
• Ensuring all scheduling information is accurately recorded on internal systems
• Working closely with engineers and other departments to ensure jobs are completed efficiently
• Supporting the service team with general administration and coordination duties
• Producing documentation and reports when required

• Previous scheduling planning or coordination experience
• Strong organisational skills with the ability to manage a busy workload
• Excellent communication skills and a professional telephone manner
• Good IT skills and experience using CRM scheduling or operational systems
• A proactive and flexible approach to work
• Strong attention to detail

This is an excellent opportunity to join a company that continues to grow year on year and genuinely invests in its people providing ongoing support and development opportunities as your career progresses. Please submit your CV via the link or contact Beth at Unity Resourcing if you have any questions.