Service Engineer North Yorkshire
Scunthorpe - UK
Job Summary
Main Purpose of the role
To provide service support installation commissioning and pre-delivery inspections for Ishida Europe Ltd and third-party products to external customers and internal departments or regions.
Primary Responsibilities
- The installation and commissioning of all product lines.
- The repair of Ishida and OEM equipment.
- To provide training for customer and Ishida personnel where required.
- To liaise with customers and Ishida personnel to resolve ongoing issues if they arise.
- To maintain a high-level of effective communication with customers and all internal departments.
- To attend meetings as required.
- To complete service order site reports at all times and follow up where necessary.
- To work a reasonable amount of overtime including weekends to meet the business needs as required.
- To ensure maximum assistance in achieving the financial targets set for the department.
- To ensure compliance with the current UK Service Policy.
- To provide out of hours telephone technical support (as agreed).
- To adhere to customers site rules and standards at all times.
- To maintain safe systems of work comply with relevant Health and Safety legislation and report any breaches.
- The role holder will undertake all tasks within their level of skill and ability that are commensurate with the post.
What skills are we looking for
To be successful in this role you will have electro-mechanical fault-finding knowledge you must be IT Literate have excellent administration organisation and planning skills. Must have knowledge in critical and analytical.
You will be able to consistently complete tasks to a high standard provide excellent customer service have a positive and will do attitude must be able to work individually or as part of a team and be willing to drive long distances.
Whats in it for me
You will receive a competitive salary 25 days annual leave 8b/hols contributory pension medicash life assurance x4 company car and OT.
Required Experience:
IC
About Company
Ishida Europe is a trusted provider of weighing, quality control and packaging equipment for all food and non-food applications.