Service Architect (Professional Services)

Location: UK - London UK - Manchester UK - Reading Job-ID: 218185 Contract type: Standard Business Unit: Others

Life on the team

At Computacenter we pride ourselves on fostering a culture that emphasises diversity inclusivity and collaboration. We are committed to building supportive and rewarding relationships celebrating success and treating everyone with respect.

We are now looking for 3 Service Architects to join Jason Martins Portfolio and Design team. You will bring a strong service design and solution mindset able to translate strategy into scalable customer-centric service solutions.

You will be responsible for the development enablement and lifecycle management of defined delivery capabilities (service products) within a specific GPS-aligned Technology Area.

The role operates with a high degree of autonomy and translates portfolio and strategic intent into executable standardised and repeatable service capabilities that are operationally viable consistently adopted and demonstrably valuable to customers and Group Professional Services.

What youll do

• Support the design of innovative scalable service solutions and capabilities that address customer needs
• Translate business and customer requirements into structured commercially viable service designs
• Own the lifecycle of service capability from concept through optimisation and retirement
• Define and codify service components including delivery models and tools
• Support bids proposals and customer engagements

What youll bring

• Experience as a Service Architect Service Designer or similar
• Strong ability to design end-to-end service solutions
• Experience working across pre-sales delivery and technical teams
• Understanding of service lifecycle and operational models
• Strong stakeholder engagement skills
• Experience in service products service design or capability management.
• Exposure to portfolio-managed environments and structured governance models.
• Experience working with nearshore and offshore delivery models.
• Understanding of commercial performance drivers within professional services.
• Commercial awareness of service design and delivery

About us

We are a leading independent technology and services provider trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source transform and manage their technology infrastructure to deliver digital transformation enabling people and their business.

Our business may be about technology but first of all its about people

With over 21000 people across 22 countries we are proud of our inclusive culture - where everyone can thrive feel valued and truly belong.

As an equal opportunities employer were committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits regardless of your age disability ethnicity gender identity or any other characteristics protected by law. What matters most to us is that you share our vision and values and bring the experience and skills were looking for.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.

If you share our values and want to make a meaningful impact in a supportive forward-thinking environment - wed love to hear from you!