Service Architecture Lead

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Cytiva one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines new medicines and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us working on challenges that truly matter with people that care for each other our customers and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Service Architecture Lead is responsible for defining and governing service architecture for software-enabled products to ensure they are deployable maintainable recoverable diagnosable and service-ready across the full product lifecycle. This role translates system-level service strategy into standards requirements reusable procedures and service offerings that can be executed by engineering teams service teams and implementation resources across new product development and on-market products.

This position reports to the Sr. Manager GSRE Upstream & Automation and is part of Global Service engineering department located in Portsmouth UK or Bangalore India and will be an on-site role.

What you will do:

• Define and maintain service architecture standards design patterns and guardrails across software-enabled products. Drive standardization of deployment architectures reference designs and reusable assets (templates checklists tooling)
• Lead Service Design Reviews (SDRs) across NPD and lifecycle programs to ensure deployability recoverability diagnostics and upgradeability
• Own core design domains including:
  • Field Installation & upgrade strategy
  • Backup restore & data integrity
  • Crash recovery & resilience
  • Diagnostics logging and observability
  • IT/OT integration (networking domain security)
• Translate field and service requirements into technical architecture requirements early in product development
• Lead or direct work of cross-functional contributors without formal authority including engineers and program stakeholders
• Provide technical direction and coaching to peers contractors and cross-functional NPD teams to ensure deliverables are standardized reusable scalable and aligned to Cytiva service expectations.

Who you are:

• Masters degree in Engineering Systems Engineering Computer Science Information Technology Automation or a related technical discipline preferred; Bachelors degree with equivalent experience will be considered.
• 10 years of experience designing deploying supporting or architecting complex software-enabled systems automation platforms industrial control systems IT/OT environments or enterprise software solutions.
• Demonstrated ability to apply systems engineering thinking to connect software infrastructure networking data cybersecurity service and lifecycle requirements into practical architecture solutions.
• Experience developing architecture standards serviceability frameworks deployment models or lifecycle strategies that enable repeatable execution by engineering teams service organizations and external partners.
• Proven ability to lead through influence by translating technical vision into clear requirements reusable standards procedures and work packages that others can execute.
• Broad technical knowledge across multiple service domains including software deployment and upgrades backup and recovery IT/OT integration industrial networking historian platforms diagnostics observability automation validation or system resilience.

Travel Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel up to 20% domestic and international
• Must have a valid drivers license with an acceptable driving record
• Ability to lift move or carry equipment up to 25lb.

It would be a plus if you also possess previous experience in:

• Experience with industrial automation platforms and ecosystems including Rockwell Siemens AVEVA OPC UA historians or related IT/OT integration technologies.
• Experience developing or governing service readiness lifecycle support deployment upgrade backup/restore or diagnostics standards for complex software-enabled products.
• Experience working in regulated or validated environments including exposure to SAT IQ/OQ GMP or automation validation practices.

Cytiva a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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