service advisor

SERVICE ADVISOR
CHIPPENHAM 31000 BASIC 6000 BONUS SERVICE PLAN COMMISSION MONDAYFRIDAY 1 IN 2 SATURDAYS (MORNING ONLY)

A GREAT OPPORTUNITY FOR AN EXPERIENCED SERVICE ADVISOR
Looking for a Service Advisor role with a strong basic salary realistic bonus and excellent earning potential without giving up your Saturdays
This Chippenham opportunity offers a 31000 basic salary up to 6000 bonus plus additional commission on service plans. Strong performers have the opportunity to earn .
And when you are required to work a Saturday its morning only 8:30am to 12:30pm.

THE OPPORTUNITY
Were looking for an experienced Service Advisor to join an established automotive business in Chippenham.
Youll be working within a busy and customer-focused Aftersales environment managing customers throughout the service and repair process while maximising appropriate additional sales opportunities.

• 31000 basic salary
• Up to 6000 bonus
• Additional commission on service plans
• potential for strong performers
• MondayFriday
• 1 in 2 Saturdays morning only 8:30am12:30pm
• No full Saturdays Saturday working finishes at 12:30pm
• Opportunity to significantly increase earnings through service-plan commission

THE ROLE

• Manage customers throughout the service and repair journey.
• Book vehicles into the workshop and manage customer requirements.
• Provide clear updates on vehicle progress additional work and completion times.
• Liaise closely with Technicians and the Workshop team.
• Prepare accurate estimates and invoices where required.
• Identify and maximise appropriate additional sales opportunities including service plans.
• Maintain excellent levels of customer satisfaction throughout the process.

WHAT WERE LOOKING FOR
Youll need

• Previous experience as an Automotive Service Advisor.
• Strong customer service and communication skills.
• Good understanding of Service and Aftersales operations.
• Confident working in a busy target-driven environment.
• Professional and organised approach.
• It would be great if you also have
• Previous main dealership experience.
• Experience working with service plans and additional sales.
• Strong upselling and customer retention skills.
• Experience using automotive dealer management systems.

THE PEMBROOK DIFFERENCE

At Pembrook we keep things straightforward.
Well give you an honest overview of the role package and earning opportunity before putting you forward. If youre interested well support you throughout the process and keep you updated from initial conversation through to interview and offer.
Professional confidential and straightforward exactly how recruitment should be.

INTERESTED
If this sounds like the right opportunity for you apply today and a member of the Pembrook team will be in touch for a confidential conversation.

Well take it from there.