Service Advisor Car Dealership

Job Title: Service Advisor Car Dealership

Location: Luton LU2

Salary: 32000 uncapped bonus / commission OTE

Full Time and Permanent

Monday to Friday 8.00am-6.00pm (1 hour lunch)

1 in 3 Saturdays 8.00am-1.00pm

Overview

Were looking for an enthusiastic and customer-focused Service Advisor to join our client Aftersales team for their busy car dealership in this role youll be the key link between their customers and their workshop ensuring every customer receives outstanding service from start to finish.

What Youll Be Doing

Acting as the main point of contact for customers regarding their vehicle servicing and repair needs

Handling enquiries and ensuring issues are resolved quickly and professionally

Keeping customers updated on the progress of their vehicles

Pricing and communicating any additional work identified by technicians

Answering questions about technical issues warranties services and repairs

Working closely with the Service Manager Customer Experience Manager Workshop Controller and Technicians

Delivering a high standard of customer service to support customer satisfaction and retention

What Were Looking For

Proven experience in delivering exceptional customer service in a car dealership background

Candidate must have a full and valid driving licence

Excellent communication and interpersonal skills

Ability to build strong and positive customer relationships

Strong organisational skills with great attention to detail

Confidence using Microsoft Office applications

Flexibility to work longer hours including weekends on a rota basis

To apply for this role please submit your full and up to date CV to Jonathan at Pybus Recruitment on email: or call

Proven experience in delivering exceptional customer service in a car dealership background

Candidate must have a full and valid driving licence

Excellent communication and interpersonal skills

Ability to build strong and positive customer relationships

Strong organisational skills with great attention to detail

Confidence using Microsoft Office applications