SeniorPrincipal Implementation Manager Servicing

Role Overview

We are seeking an exceptional battle-tested Program Manager / Delivery Leader to join our Implementation Management this role you will take single-threaded ownership of high-stakes projects across product engineering compliance and operations.

You will not merely track tasks or facilitate meetings. You will act as an empowered Driver and Integratora domain-smart program leader who deeply understands technical and operational context stress-tests assumptions anticipates cross-workstream collisions and ensures our control environment meets regulatory expectations sustainably and on time.

What Youll Do

• Lead Cross-Domain Initiatives: Take single-threaded ownership of high-impact cross-squad projectsranging from high-stakes compliance and regulatory commitments to core platform migrations control rollouts product launches.

• Drive Program Management Lifecycle: Hold the pen on end-to-end program governance. Author clear program briefs and plans define clear outcomes structure exception-led delivery forums and maintain appropriate program artefacts and drive accountability across teams.

• Guide Informed Decision-Making: Build a solid understanding of the domain you own (AML KYC Fraud Screening etc) and technical architectures you align with. Use this context to stress-test plans challenge assumptions anticipate cross-workstream collisions and guide senior stakeholders through critical trade-offs.

• Drive Pragmatic Hands-On Delivery: Work comfortably at the intersection of product delivery and technical systems. You dont need to review deep technical specifications but you are comfortable reading architecture diagrams asking challenging technical questions or creating simple dashboards.

• Leave the Place Better Than You Found It: Assume every process executed today will be repeated tomorrow. Document workflows automate manual steps eliminate administrative friction and establish telemetry to scale future execution across the organization.

Qualifications :

What Youll Bring

• 8 Years of Relevant Experience: Proven track record of delivering cross-functional technical or operational projects as an Program manager Implementation Manager Technical Program Manager (TPM) Technical Consultant Product manager Project Manager or Fintech Delivery Lead.

• Program Management Excellence: Strong foundation in project/program delivery best practicesfrom scoping and brief writing to designing governance structures stakeholder reporting and post-implementation audits. Expert-level practitioner and advocate of modern project management platforms.

• Exceptional Communication Skills: Outstanding written and verbal communication. Ability to adjust messaging seamlessly whether facilitating alignment with product managers clarifying requirements with engineers or updating business leaders.

• Systems Literacy & First-Principles Problem Solving: Ability to decompose complex programs back to first principles interpret system architecture flows and ask sharp probing questions across business technical and operational delivery dimensions.

• Pattern Recognition & Structured Thinking: Ability to absorb unstructured information across disparate domains spot commonalities and design standardized repeatable frameworks.

• Better-Done-Than-Perfect Ethos: A pragmatic drive for process optimization and a natural discomfort with status theatre or busywork. Passion for getting hands dirty to solve real operational bottlenecks.

What Youll benefit from 

• Broad Domain Exposure: Direct experience leading initiatives across Fintech Payments Financial Crime Risk/Compliance or core Platform Architecture.

• Data & Automation Literacy: Familiarity with automation tools data analytics or expert knowledge of Atlassian suite and its utilisation at scale.

• Scaling Product Organizations: Experience establishing delivery governance within fast-growing product-led technology organizations.

• Professional Accreditations: Formal accreditation in Program Management (MSP PMP PRINCE2 SAFe) or Financial Crime (ACAMS ICA).

Additional Information :

• Base salary: 90000 - 150000 gross/year (based on experience & interview outcomes)

• Restricted Stock Units (RSUs)

• Numerous other benefits

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

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Remote Work :

No

Employment Type :

Full-time