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Senior Vice President, Client Operations Manager
Job Location:
Salary:
Experience Required:
Posted:
30 May 2026 (30+ days ago)
Posted:
Application Deadline:
27 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Contract Role: Senior Vice President Transfer Agency Operations Change Manager
Contract Location: Manchester. Hybrid
Contract Duration: 6 months initially
Contract Start Date: Immediate
Contract Classification: Inside IR35
Role Overview
We are supporting a leading global financial services organisation in the appointment of a Senior Vice President Transfer Agency Operations Change Manager to support a large-scale operational onboarding and transformation programme within UK Transfer Agency Operations.
This is a senior operational change role requiring extensive experience across Transfer Agency Investment Operations client onboarding and operating model implementation within complex regulated financial services environments.
The successful candidate will play a key role in delivering operational readiness for new client onboardings coordinating cross-functional workstreams across Operations Technology Product Risk Controls and Client Services.
Key Responsibilities:
- Lead operational onboarding workstreams across UK Transfer Agency Operations for new and existing clients
- Drive delivery across people process systems controls and data workstreams within an agile delivery environment
- Design and implement scalable operational processes procedures governance frameworks and MI/KPI reporting
- Coordinate closely with internal stakeholders including Operations Technology Product Risk Compliance and external vendors
- Manage operational readiness cutover activities and transition into BAU operations
- Oversee process mapping operating model enhancements and control improvements across Transfer Agency functions
- Support testing activity defect resolution and implementation governance throughout onboarding lifecycle
- Manage RAID logs dependencies risks and escalation points across multiple concurrent onboarding projects
- Provide senior stakeholder updates and operational reporting to programme leadership
- Support and mentor operational teams throughout delivery and implementation phases
Required Skills and Experience:
- Extensive experience within Transfer Agency Operations in asset servicing custody fund administration or investment banking environments
- Proven experience operating at Senior Vice President Head of Operations or equivalent senior leadership level
- Strong operational change implementation onboarding or transformation experience within financial services
- Deep understanding of Investment Operations processes including reconciliations settlements corporate actions client onboarding and operational controls
- Experience delivering operational readiness and onboarding solutions for new clients or platform migrations
- Strong stakeholder management experience across Operations Technology Product Risk and Compliance teams
- Experience working within agile or project delivery environments managing multiple concurrent work streams
- Strong understanding of FCA regulated environments and operational risk/control frameworks
- Excellent communication leadership and organisational skills
Additional Information
This is an excellent opportunity to join a high-profile operational change programme within a globally recognised financial institution supporting critical client onboarding and operational transformation initiatives.
Required Skills:
Financial crime
