Senior Technical Specification and Support Manager

Can you bring your technical skills to our Technical and Product department Join our team based in UK and enjoy a Collaborative culture that empowers you to build a career you can be proud of.

What you would do as our Senior Technical Specification and Support Manager

As our Senior Technical Specification and Support Manager you will act as the organisations senior technical authority across electronic access control systems.

This role is focused on technical leadership system design training and aftersales support ensuring robust scalable and compliant solutions across the UK & Ireland. You will lead complex solution design support delivery and escalation functions and drive technical capability across internal teams and partner networks.

You would also:

Act as the technical authority for electronic access control systems ensuring best-practice design deployment and assistance.

Lead the design and validation of complex access control solutions including integrations and high-risk or strategic projects.

Own and enhance the technical compentency of the organisation and partners through structured training and knowledge transfer.

Provide 2nd line technical assistance and escalation management ensuring high service quality and rapid resolution of complex issues.

Act as a critical interface between product engineering support and the field contributing to continuous improvement and innovation.

The skills and experience you need
We are looking for someone who:

Has strong experience with electronic access control and security systems.

Is skilled in system design troubleshooting and integrated solutions.

Has good knowledge of networking IP systems cybersecurity and integrations.

Is experienced in technical assistance escalation management training and mentoring.

Has familiarity with enterprise access control platforms compliance standards and product testing/validation

What we offer

Were passionate about providing amazing opportunities and benefits so you can continue and progress a lifelong career with us heres what we have to offer:

Learning and career development opportunities whether its online learning management training or enhancing your skills.

A competitive salary and incentive scheme.

Variety of benefits including Holiday Flex Cycle 2 Work attractive company pension discount portal recognition scheme and wellbeing program to name just a few!

We review applications regularly so dont wait

We are building diverse inclusive teams and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.

To make sure your personal data is safe we dont look at any applications sent by email or post. If you have any questions about the role or the process email Nadia Aslam Recruitment Business Partner at .

Lets create a safer and more open world - together!

To find out more about us visit

We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.

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