Senior Service Manager For Safe Haven

SENIOR SERVICE MANAGER FOR SAFE HAVEN

Hours: 30 hours per week. Flexible working options available and occasional evenings / weekends required

Salary: 45000 - 48000 (pro-rata) depending on skills and experience

Contract: Fixed Term Contract 6 monthls

Base: Osney Mead office/hybrid working with travel to services across Oxfordshire

The Safe Haven is a core part of Oxfordshire Minds Housing and Safe Haven (Crisis Support) portfolio. We work collaboratively with local health Mental Health and VCSE services to offers effective inclusive and responsive support to people experiencing mental health issues or poor mental wellbeing

Oxfordshire Mind offers a variety of services including:

Wellbeing Centres throughout the county

The Information Service including the information line website and Oxfordshire Mind Guide publication

Physical Activity and Wellbeing

Oxford and Banbury Safe Havens alternatives to NHS support for Mental Health crises

Embedded workers offering evidence-based 121 support in Primary and Secondary Care in Oxfordshire and Berkshire

Services for Children and Young People

The Senior Service Manager for Safe Haven will support the leadership development and continuous improvement of our Safe Haven Crisis Alternative Service readying us for successful retendering while ensuring services are safe effective high quality contractually compliant and aligned with Oxfordshire Minds values and strategic objectives.

We are currently looking to recruit to the above role and would really welcome applications for it.

If you have any accessibility needs or require reasonable adjustments for your application please contact .

If you are interested in learning more about the role and find more about what we do before applying please contact Eleanor Baylis/

Alternatively if not we would really like to know how your skills and experience match our requirements. If you feel they do please tell us how you meet the below requirements:

• Experience managing a similar service
• Strong understanding of mental health issues in particular suicidality and their impact on individuals carers and communities.
• Good understanding of clinical and non-clinical mental health services.
• Good working knowledge of safeguarding practice and how to apply it in a relevant setting.
• Good facilitation skills
• Knowledge of voluntary sector leadership or community-based service delivery.
• Commitment to ongoing learning and personal development.
• Substantial experience of leading and managing services and teams.
• Experience of contract monitoring and funder reporting.
• Experience of managing budgets and resources.
• Experience of working to quality assurance and service standards.
• Experience of using feedback to make positive service improvements.
• Experience of effective internal and external partnership working.
• Ability to build rapport and develop trust with a range of people.
• Ability to work well as part of a team and contribute to a collaborative management culture.
• Excellent organisational IT and administrative skills.
• Ability to manage issues with a solution-focused attitude.
• Ability to support motivate develop and appropriately challenge managers and staff.
• Ability to take responsibility use initiative and work creatively.
• Strong communication and interpersonal skills with staff partners funders and the public.
• Knowledge/Understanding of our values

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you dont provide this you may not be shortlisted for the role.

Click here for full Job Description -JD Senior Service Manager for Safe Haven

Closing date: 23.09.2026

Shortlisting date: 24.09.2026

Interview date: 28.09.2026

Interview location: Online via Teams

We welcome applications from people from all sections of the community irrespective of race ethnicity gender age disability sexual orientation religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check for all our roles. The level of which will vary depending on the nature of the role.

Required Experience:

Manager