Senior Service Lifecycle Owner

Senior Service Lifecycle Owner

Hybrid: Manchester or London

Closing date 29^th September at 12:30pm

Join Smart DCC as our Senior Service Lifecycle Owner and take ownership of a service family that impacts millions of homes and devices across Britain. This is a senior high-profile opportunity to shape service strategy roadmaps and long-term goals bringing together technology commercial operational customer and regulatory teams to deliver the best outcomes for our customers and stakeholders.

About the DCC

Were powering Britains smarter greener future. Today. Tomorrow. Together.

Today were deeply invested in building a resilient sustainable smart energy network that drives transformation. Our success is driven by curiosity ambition and tenacity.

Tomorrow we see vast opportunities for growth and development contributing to decarbonisation and the Net Zero mission. Well continually develop Smart DCC to fulfil our obligations to consumers and achieve even more with our customers partners and each other. Join us and development opportunities range from talent programmes academies and always on learning to exposure to senior stakeholders and industry experts contributing to complex projects and constant support to drive your own development.

Together we embrace change unite in our shared passions and support each other. Working as one team and across our industry we rise to the challenge to shape Smart DCC and the future.

A career at Smart DCC means being part of something bigger a dynamic organisation thats not just helping transform energy but also shaping the future. We offer a unique fulfilling environment where you can thrive today develop for tomorrow and achieve together.

How you will contribute to transforming the smart energy network and shaping the future

Own the strategy vision roadmap and long-term goals for a Service Family leading its lifecycle from concept through to retirement and ensuring alignment with Smart DCCs wider business and development plans.

Lead Lifecycle Management processes across Operations and wider DCC collaborating with Technology Commercial Operations Customer and Regulation teams to deliver effective end-to-end service outcomes.

Act as a senior owner and champion for your service portfolio driving governance effective decision-making and continuous improvement while providing a point of escalation across commercial operational technical and customer functions.

Take ownership of associated costs budgets and financial risks overseeing significant budgets and ensuring the anticipated benefits of the product or service are realised.

Build strong relationships across DCC and with external stakeholders using your leadership and influencing skills to navigate ambiguity manage risk and drive collaborative value-led outcomes.

What you need to bring:

Significant senior-level experience in lifecycle management product management and/or service ownership within Tier 1 telecommunications.

Demonstrable experience delivering and managing complex products or services throughout their lifecycle prioritising activity to achieve value-driven outcomes.

Strong experience operating within technical and regulatory-led environments with the ability to anticipate risks solve complex problems and make effective decisions.

A highly visible and impactful leadership style with experience navigating ambiguity and change motivating teams and suppliers and driving collaboration across multiple functions.

Excellent communication stakeholder management and influencing skills with the credibility to build trusted relationships and work effectively with senior and executive leadership.

Benefits:

While our mission is ambitious we also prioritise balance offering flexibility and support to help you thrive both personally and professionally. At DCC we reward fairly and recognise fully because our continued success depends on our people.

We also offer a competitive 8 days per month hybrid work policy for most roles as well as competitive salaries with regular benchmarking bonuses tied to personal and company performance. Our core benefits include pension generous leave allowance private healthcare and range of flexible benefits that you can tailor to you.

Ready to make an impact grow and be part of something bigger Choose Apply now to find out more and to fill out our short application.

As a Disability Confident member DCC is committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments need a copy of this job advert in an alternative format or have any other questions youd like to ask before applying please contact

Join Smart DCC a dynamic organisation where every day brings a chance to make a difference.

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