Senior Revenue Operations Manager

We fuse together exceptional talent who deliver outstanding software solutions. Our approach has helped us grow 60% in 2021 94% in 2022 while in 2023 we joined forces with Insight a Fortune 500 company and a leading solutions and systems integrator. With exciting growth plans and cutting-edge projects there has never been a better time to join our incredible team.

Role:Senior Revenue Operations Manager
Salary: 62000 - 80000
Location:Bristol HQ - Hybrid Model (3 days p/w on site)
Reporting into:Chief Growth Officer

Insight is a global solutions integrator helping organisations unlock greater value from people technology and innovation. Insight AI is the specialist AI brand that transforms ideas into measurable business impact through practical scalable AI solutions.

Purpose

As a Senior Revenue Operations Manager you will play a crucial role in optimising and aligning the processes technology and teams across the revenue-generating functions of Insight AI.

You will be responsible for driving efficiency scalability and effectiveness in sales marketing and client services operations. This role involves managing the team of Salesforce Administrators and Developers as well as collaborating with various departments to enhance revenue-generating strategies and ensure the seamless integration of systems.

Key Accountabilities:

• Build rapport alignment and operational advocacy among senior management and the executive team;
• Evaluate design and implement the processes programs and systems to support Insight AIs revenue growth
• Team management of the Salesforce Administrators and Salesforce Developers
• Mentor and develop sales operations staff and our marketing teams into a highly effective machine with deep system expertise;
• Participate in the training of new and current sales and marketing employees on relevant systems
• Manage collection and evaluation of sales & marketing data to improve effectiveness of team and campaigns;
• Develop the Marketing Operations function to ensure the seamless transition of MQLs from Marketo to Salesforce and reporting back up through Databricks
• Collaborate with our Business Intelligence team to take our analysis to the next level as well as automate reporting;
• Lead roll out of major sales changes such as new pricing;
• Administrate monitor adoption and the ROI of our Sales Tech Stack and make relevant recommendations;
• Improve sales and marketing productivity by simplifying processes and evaluating new tools enabling our team to work smarter.
• Ability to engineer processes across CRM and integrations into various other pieces of the tech stack.
• Not afraid of being hands on in the CRM building flows and automations

Experience Required:

• Proven experience in revenue operations sales operations or a related role.
• Strong understanding of Salesforce CRM systems marketing automation tools and sales processes.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Ability to prioritise and thrive in a fast-paced dynamic environment.
• Project management experience is a plus.
• Managing and engineering ETL pipelines
• HTML CSS Javascript SOQL SQL experience would be ideal

Benefits:

Private medical cover

Dogfriendly Bristol office

In office bar & monthly socials

Cycletoworkelectric car scheme gym discounts

Health & wellbeing apps

Discounts for high street brands

Social & charitable events

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