Senior Research Lead Grow
Job Summary
Your mission
As Senior Research Lead for Grow youll own researchs strategic contribution across the entire business area. Youll identify and initiate the research programmes that matter most connecting questions and opportunities across multiple teams.
Your focus will be on where Grow needs to go what it needs to learn to move forward and driving change. Youll ensure research anticipates hurdles identifies future opportunities and helps the organisation make confident decisions.
Youll work with the cross-functional teams that make up Grow. Together theyre rethinking how people can earn a return on all their money regardless of currency goal or risk appetite. Youll initially lead one or two researchers supporting their performance development and progression while setting clear direction for the teams work. Alongside this leadership youll continue to plan and deliver strategically important research yourself.
Success at this level means research is integral to how Grow sets direction and prioritises opportunities.
Heres how youll make an impact
Defining research direction: Set clear direction across teams connecting customer evidence to Grows product and business goals
Raising research quality and maturity: Set and uphold high standards champion user-centred decision-making and improve research capability across teams
Strengthening research practice: Bring together people processes tools and standards so research is focused efficient and consistently high quality
Leading through people: Develop researchers and future research leaders cultivate a strong leadership culture and take responsibility for performance and impact
Using evidence to influence: Use evidence to shape core product features multi-team roadmaps and senior stakeholder decisions
Building compelling narratives: Create a clear picture of the future that aligns teams and inspires Wises senior leaders to act
Managing interdependencies: Align research priorities across teams resolve dependencies and create clarity around shared decisions
Using modern tools thoughtfully: Set direction for the responsible use of AI and emerging tools where they improve speed quality or impact without weakening research rigour or judgement
About you
You have 10 years research experience including leading researchers across multiple teams or complex product areas
You have a track record of raising research quality and maturity across teams by improving craft processes tools and standards
You can shape research and product strategy across a business area and influence senior stakeholders through compelling evidence and storytelling
You can connect customer evidence to business outcomes and identify opportunities for research to create new value
You can lead diverse teams through change complexity and ambiguity while maintaining clear direction and high standards
You can develop strong researchers and future leaders through clear expectations thoughtful coaching and accountable performance management
You can navigate competing priorities and resolve complex people and stakeholder challenges while maintaining trust and cohesion
And as a heads up this role probably isnt for you if:
Your experience is primarily in market research or academia without demonstrable experience leading user research in technology or product teams
You want a management-only role and no longer want to plan or deliver research yourself
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more