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Senior Project Manager
Job Location:
Monthly Salary:
Posted:
23 May 2026 (30+ days ago)
Posted:
Application Deadline:
31 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
ABOUT APPLY
APPLY is the Agentic Customer Experience (ACx) partner for the worlds most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail CPG Sports and Media with AI-native delivery capability designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arcteryx NFL Lululemon and Kraft Heinz. For more information visit .
LOCATION: APPLY is hybrid friendly with remote options available if needed. The preferred candidate should be based in (or within a location commutable to) theGreater London Area of the United Kingdom working in hours that align to the UK timezone. The office is located in the Shoreditch area.
THE ROLE:
Apply Digital is looking for an experienced Senior Project Manager to join our Managed Service team. You may bring a background with experience on the digital agency or consultancy-side working with clients on large digital and ecommerce transformation initiatives helping them work more efficiently and strategically across product design and engineering to define and deliver on business outcomes. If you have a proven ability to navigate the challenges of working with multiple stakeholders and bring impact delivering integrated digital experiences across the ecommerce ecosystem along with a collaborative and team-oriented mindset we invite you to become part of our connected team.
As a champion of project management best practices you will bring fluency in Agile but with the ability to adapt support grow and optimize teams to apply the best methodologies to solve the right problems and drive flawless execution and delivery for our clients. You have your pulse on the day to day details but care about the big picture and can move effortlessly between the two to drive transformation for your clients business. You have a deep knowledge of the core disciplines and workflows across product design development QA required to deliver web based projects. Communication comes naturally to you whether its with developers designers or Client Stakeholders and you are seasoned in the art of facilitation to drive alignment across multi functional teams to define requirements steer decisions and turn that into clear actionable product backlogs roadmaps resources and release plans to deliver on project outcomes on time and budget.
RESPONSIBILITIES:
- Lead and manage ecommerce web development projects coordinating and managing all aspects of project delivery including defining and translating multiple client business outcomes and product requirements into clear actionable roadmaps and project plans and managing the execution against those plans. Defining team capacity and resource requirements tracking and reporting and controlling scope and mitigating risks at the project level.
- Facilitate regular workshops and meetings such as definitions requirements gathering and prioritization sessions concepting and design/UX reviews prototyping and testing product demos and stakeholder review and feedback sessions.
- Employ agile or hybrid-agile methodologies as appropriate while being adaptable to select best practices for efficient project delivery and effective production workflows across multi disciplinary teams.
- Work with the Product Consultant and Client Services to conduct project meetings including scrum or other ceremonies with clear agendas and actionable outcomes to track work across various teams for a number of clients.
- Work with the PMO and Delivery team to track manage & report on project budgets timelines and resource allocations ensuring efficient project delivery.
- Identify communicate and mitigate risks while balancing the business needs versus technical constraints and knowing when to escalate accordingly to senior stakeholders to proactively resolve issues.
- Act as the primary project delivery point of contact for client and team stakeholders providing regular updates on project progress key milestones releases and any changes in scope.
- Continuously engage with the client account leadership and team to ensure we deliver the value expected of each engagement.
- Foster a one-team mindset actively monitoring and reporting team morale.
REQUIREMENTS:
- 5 years of demonstrated track record leading teams delivering end-to-end digital solutions in an agency or product organization ideally with leading global brands with proven experience delivering web product launches.
- Previous experience as a Digital/Web Project Manager or in a project management role leading large delivery teams in software development web technologies and/or ecommerce products.
- Ability to thrive in a fast-paced eCommerce environment managing multiple client requests queries and services with a sense of urgency and efficiency. Impeccable organizational skills are essential along with the ability to shift priorities quickly and seamlessly while maintaining high standards and accuracy.
- Strong understanding of the software development lifecycle CI/CD and project management methodologies including agile hybrid-agile scrum kanban and others.
- Knowledge of technical concepts and tools (ie. AI machine learning data analytics cloud computing commerce platform integrations).
- Is a plus to have experience leading headless implementations of various platforms: e-commerce (CommerceTools BigCommerce or similar) CMS (Contentful Contentstack or similar) Loyalty ( EagleEye or similar) Identity (Stytch Okta Auth0 or similar) and Personalization (Ninetailed Segment or similar)
- Proficiency using project management software tools and collaboration platforms. -Jira/Confluence Google Suite Miro are essential. Other tools including MS Teams Notion Instagantt Smartsheet could be an advantage.
WHAT YOU MIGHT ALSO BRING:
- Experience working with enterprise-level companies with a focus on Ecommerce and maintenance ecosystem.
- A proactive mindset with the foresight to identify potential risks and develop mitigation strategies ensuring resources budgets and workloads are effectively managed.
- Professional certifications such as Agile Certification and/or Scrum Master certification are desirable.
- Strong belief in servant leadership.
- A can-do attitude a passion for digital products and the resilience to work in a flexible and fast-paced environment.
- Demonstrable critical thinking creative problem-solving and willingness to take on complex challenges.
- Ability to diplomatically navigate complex and controversial discussions and de-escalate difficult situations.
- A good dose of humility and positivity to drive your relentless pursuit of excellence.
LIFE AT APPLY
People are at the core of everything we do at APPLY. We provide you with modern tools systems and approaches value your time safety and health and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:
Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.
An inclusive and safe environment: Were truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
Vacation policy: We value worklife balance so youll enjoy 24 days of vacation plus 8 bank holidays to rest recharge and focus on what matters most.
Benefits: We use Vitality benefits designed to enhance your health well-being and worklife balance.
Flexible work arrangements: We work in a variety of ways from remote to in-office to a blend of both.
APPLY is a safe respectful and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity Equity and Inclusion (DEI) section. For recruitment accommodations please email emailprotected.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
About Company
LIFE AT APPLY DIGITAL At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you: Great projects: Broaden your skills on a ... View more
