Senior Product Manager, Real Time Operations

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Axons mission is simple and bold: Protect Life.

We build technology that helps first responders security teams and communities act with speed clarity and confidence in the moments that matter most. Our Real-Time Operations (RTO) portfolio anchored by the Fusus platform is transforming how law enforcement enterprise security and international agencies detect assess and respond to threats.

Fusus connects live video alerts sensors and location data into a unified operating picture accessible on any device. Alerts and presence are the heartbeat of that picture. They determine what demands attention and who is in position to act. Were building intelligent high-signal alerting and presence experiences that cut through noise and keep operators and responders locked into what matters most.

As Senior Product Manager for Alerts & Presence you will define and lead the roadmap for how Fusus surfaces the right information to the right people at the right time - making alerts and responder presence the connective tissue of real-time operations.

Youll build the systems that determine what warrants attention how its prioritized and routed and how operators maintain awareness of who is where. This spans alert generation from cameras sensors LPR drones and third-party sources as well as the presence layer that tracks responder locations unit status and asset proximity.

Your work will enable officers security teams and emergency responders around the world to cut through noise act on what matters and coordinate with confidence. By making alerts smarter and presence data seamless your work will help prevent harm accelerate response and directly advance Axons mission to Protect Life.

Work Location: This role is based out of our London office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays with the flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation and our in-office culture is designed to foster meaningful teamwork mentorship and shared success.

• Own the Alerts & Presence product roadmap focused on delivering the right information at the right time to operators and responders
• Define how alerts are generated prioritized routed and resolved across video sensors LPR drones and third-party integrations
• Build presence experiences that give operators real-time visibility into responder locations unit status and asset proximity
• Design fast intuitive workflows for monitoring incidents triaging alerts and coordinating response
• Partner with engineering and design to ship responsive low-latency and reliable alerting and presence features across web and mobile
• Engage global law enforcement and enterprise users to validate needs and test improvements
• Align with other product teams to ensure alerts and presence data flow seamlessly across the platform
• Use metrics and feedback to refine roadmap priorities - reducing alert fatigue improving time-to-action and increasing situational awareness
• Support go-to-market training and rollout with cross-functional teams

• Operators and responders receive timely high-signal alerts that drive faster more confident decisions
• Presence data gives commanders and dispatchers clear visibility into who is where - improving coordination and resource deployment
• Adoption grows across customer segments with high daily use strong retention and positive field feedback
• Every second saved contributes to safer outcomes for officers teams and the public

• 68 years of product management experience including 3 years working on real-time event-driven or alerting systems
• Experience building products where speed clarity and reliability directly impact outcomes
• Strong grasp of alerting frameworks geolocation and presence systems real-time data pipelines and notification design
• Familiarity with live video sensor networks LPR drone telemetry and IoT integrations
• Track record of turning user insights into clear product direction and focused execution
• Proven ability to lead cross-functional teams through roadmap design delivery and iteration
• Clear communicator who drives alignment decisions and measurable outcomes

• Shape the future of public-private security collaboration creating safer outcomes for communities and organizations.
• Join a mission-driven company with a history of innovation and impact.
• Work alongside passionate teams building technology that protects lives.

• Competitive base salary and RSUs
• Pension plan with matching contributions
• Private health insurance and cash plans
• 30 days paid holiday plus UK public holidays
• Enhanced maternity and paternity leave
• GymPass subscription
• Life assurance and income protection
• Career growth learning support and wellness resources

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process including training equipment or background checks. We do not make job offers via text message WhatsApp or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @ or if you are asked for sensitive personal information (bank details Social Security Number) prematurely please ignore the message and report it to .