Senior Product Manager (Ecosystem)

Collinson is the global privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 2200 global colleagues.

Purpose of the job

As a Senior Product Manager - Ecosystem SDKs and Widgets you will lead the strategy discovery and delivery of Collinsons SDK and widget capabilities enabling clients and partners to integrate Collinson propositions into their own digital ecosystems faster more consistently and with less bespoke development effort.

This role is focused on simplifying the developer and implementation experience across Collinsons ecosystem. You will own reusable capabilities that support discovery configuration testing launch adoption and ongoing optimisation working closely with product engineering architecture commercial and implementation teams to deliver scalable and commercially valuable outcomes.

Key Responsibilities

Own the product vision roadmap and prioritisation for Ecosystem SDKs widgets and the Developer Portal.

Lead the definition delivery launch and lifecycle management of SDK widget and Developer Portal capabilities.

Simplify client and partner integration by improving developer onboarding documentation sandbox access implementation guidance and self-service support.

Translate client developer commercial and technical needs into clear product requirements backlogs acceptance criteria and release plans.

Work with engineering architecture security UX commercial and implementation teams to deliver scalable secure reusable and supportable capabilities.

Define and maintain standards for usability configuration versioning compatibility performance security analytics documentation and release management.

Use adoption data implementation feedback and performance metrics to reduce integration friction increase reuse and improve time-to-market.

Knowledge skills and experience required

Proven product management experience in SDKs widgets developer platforms digital integration or reusable platform capabilities.

Strong understanding of developer experience including documentation onboarding sandbox access implementation support and self-service tools.

Good technical fluency across APIs SDKs widgets authentication versioning configuration analytics performance privacy and security.

Experience working with engineering architecture UX commercial and implementation teams to deliver scalable digital products.

Ability to translate client developer business and technical needs into clear product requirements and prioritised delivery plans.

Strong analytical skills with experience using adoption data feedback and performance metrics to improve product outcomes.

Excellent stakeholder management communication prioritisation and problem-solving skills in a complex delivery environment.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example - she/her/hers he/him/his they/them/theirs etc).

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