Senior Product Innovation Manager

Job Description:

Senior Product Innovation Manager

Angel Court - 1 Angel Court London EC2R 7HJ

Bupa Victory House Trafalgar Pl in Brighton BN1 4FY

Can be based out of any of the above sites
Full Time Permanent 35 hours per week

70000 - 85000 per annum dependent upon experience and qualifications

Hybrid working

Grade: D17 (for internals)

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime around the world whether at home or when studying living travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK) Dublin (Europe) Miami (USA) Dubai Egypt and Hong Kong (China) as well as regional offices in mainland China Singapore the Dominican Republic Bolivia Panama Guatemala and Ecuador.

Role Overview

As Senior Product Innovation Manager youll lead our global product innovation strategy turning future opportunities into deliverable initiatives and shaping how our health insurance products benefits and structures should evolve to meet the future needs of customers and the business.

Youll identify opportunities based on changing customer needs market and healthcare trends competitor activity emerging technology and commercial or regulatory developments. Working across markets and functions youll turn the strongest opportunities into validated commercially credible product initiatives and lead them through delivery. This is both a strategic and hands-on role.

Youll create a structured global innovation pipeline and roadmap while leading priority initiatives from initial concept through development implementation and early performance evaluation. As the subject-matter expert youll lead cross-functional teams and work closely with Product Managers and regional teams to ensure global opportunities reflect local needs and can be implemented successfully across different markets.

Howyoullhelp us make health happenby:

• Set product innovation direction: Define and lead the global product innovation strategy identifying the priorities and capabilities that should shape the future development of our health insurance products
• Build the innovation pipeline: Develop and manage a structured global innovation framework pipeline and roadmap balancing nearer-term opportunities with longer-term customer healthcare market and technology developments
• Design future products: Lead the exploration and design of new or materially different products benefits and product structures including new approaches to product architecture modularity optional cover eligibility cost-sharing and utilisation management
• Validate and prioritise opportunities: Draw on a range of insights to identify and develop product opportunities leading concept development testing feasibility assessment and business case creation to focus investment on those with a clear customer commercial and strategic rationale
• Lead innovation through delivery: Act as concept owner for priority initiatives leading their development through product approval implementation launch and early performance evaluation; coordinating cross-functional delivery and ensuring the intended customer and commercial outcomes are achieved
• Design globally implement locally: Work with Product Managers regional teams and local specialists to understand market needs regulatory requirements and delivery implications ensuring global innovations can be adapted and implemented effectively across markets
• Enable future innovation: Shape product requirements for future systems and business capabilities ensuring they provide the flexibility needed to implement innovative product and benefit designs

What youll need:

• Extensive experience in product management development or innovation within regulated health insurance ideally spanning international or domestic private medical insurance and multiple global markets
• Proven experience leading complex product initiatives from initial concept through design validation business case delivery launch and performance evaluation
• Strong strategic capability with the ability to anticipate future customer and market needs and translate longer-term thinking into practical priorities and deliverable initiatives
• Deep understanding of insurance product and benefit design with experience developing or materially evolving product structures coverage benefits eligibility cost-sharing or related product mechanics
• Strong commercial judgement balancing customer outcomes affordability differentiation operational feasibility and sustainable business value
• Experience working across different markets with an understanding of how customer needs regulation distribution and implementation requirements vary locally
• Demonstrable success in leading complex cross-functional initiatives influencing at all levels and mobilising delivery without direct control of resources
• Excellent communication and storytelling skills with the ability to challenge constructively facilitate collaborative decisions and secure support for complex ideas
• Comfortable working with ambiguity combining creativity and curiosity with analytical thinking structure pragmatism and a strong focus on implementation

Why Bupa

Werea health insurer and provider. With no shareholders our customers are our people are alldriven by the same purpose helping people live longer healthier happier lives and making a better world. We make health happen by being bravecaringand responsible in everything we do.

We encourageall ofour people to Be you at Bupawe champion diversity and we understand the importance of our peoplerepresentingthe communities and customers we weespeciallyencourage applications from people with diverse backgrounds and experiences.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet theminimumcriteria for the to ensuringyouretreated fairly during the recruitment process and offer reasonable adjustments to anyone who maybenefitfrom accommodations to the recruitment process.

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