Senior Product Designer Credit
Job Summary
Shape Wises first credit productsstarting with US Business creditand make complex borrowing spending and repayment journeys simple transparent and fair.
Were on a mission to make money without bordersinstant transparent and eventually free. The newly created Credit team is at the frontier of that mission exploring how fair and transparent credit can help customers manage their global financial lives more effectively.
Were looking for a Senior Product Designer to join Credit and shape the future of Wises credit products.
Your mission is to help the squad understand and meet customers needs for creditboth for business and personal use. Youll turn complex credit propositions policies and systems into intuitive experiences that fit seamlessly into peoples lives and businesses making credit terms costs decisions and consequences clear.
From launching our first credit offering youll help establish the design foundations that allow Wise to expand into new products customer segments and markets.
What youll be doing
Own the full credit journey: eligibility application decisioning onboarding limits statements repayments and support
Shape the product proposition and roadmap not only the execution
Identifying and solving points of friction in how customers pay track and manage their spending
Designing for a global productbalancing consistency with local nuances across markets
Turning complex systems and constraints into simple intuitive user experiences
Collaborating closely with Product Engineering Research & Analytics to ship high-impact improvements
Using data and research to continuously improve customer outcomes
Raising the bar for design quality and consistency across our Credit offerings
Heres how youll contribute
Help customers understand whether credit is right for them
Support responsible application utilisation and repayment outcomes
Influence which propositions Wise pursues and how the roadmap develops
Help eligible customers use Wise Credit responsibly when it meets a genuine need
Build trust by making credit feel transparent predictable and easy to understand
Reduce customer confusion and support needs through clearer more proactive design
Improve critical moments in the credit journeydeclines limit changes statements missed repayments and restrictions.
Design experiences that scale globally while working well in local contexts
Balance customer experience with risk compliance and operational constraints
This role will give you the opportunity to:
Be a foundational designer in a new product area
Lead zero-to-one work with significant autonomy owning highly visible high-impact problems
Shape the end-to-end Credit experience with a new cross-functional team
Influence product strategy through design not just execution
Tackle complex real-world problems at the intersection of money risk and global payments
See the direct impact of your work on customer behaviour and business outcomes
About you:
You have strong experience designing complex product experiences including operational processes behind the interface ideally in fintech or similarly complex domains
Youre comfortable working with ambiguity and shaping problem spaces not just solutions
You can simplify complexity and design intuitive experiences in constrained environments
You think in systems and journeys not just individual screens
Youre comfortable designing for global products across multiple markets & simplifying regional regulatory and operational differences.
You use data and research to inform your decisions
You communicate clearly and collaborate effectively across disciplines
You care deeply about building products that customers trust and rely on
This role probably isnt for you if:
Your experience is primarily visual execution rather than end-to-end product and service design.
You prefer fully defined briefs over helping determine what should be built.
Youre uncomfortable challenging product commercial or risk assumptions when they could produce poor customer outcomes.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more