Senior Product Associate Data, Digital & AI
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Job Summary
Client360 Senior Associate
You enjoy shaping the future of product innovation driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. We foster a collaborative environment where your ideas drive progress and your growth is our priority. As part of Client360 youll help unify client data and deliver enterprise-wide insights supporting business transformation and operational excellence.
As a Product Senior Associate in Data Digital & AI you will help translate business needs into well-defined delivery artifacts and coordinate cross-functional execution across product technology operations and business stakeholders. You will contribute to scalable resilient and stable product capabilities by driving disciplined requirements backlog hygiene end-to-end testing coordination and operational readiness practices. This role is hands-on and execution-oriented designed for a strong operator who can move work forward in a highly matrixed environment.
Operating within Client360 you support the delivery of priority initiatives that improve operational effectiveness and business adoption. You partner with product technology and business leaders to implement data- and AI-enabled commercial solutions for executives team leads and frontline bankers. Your work helps define the business experience focusing on process optimization data-driven insights and stakeholder satisfaction.
Job Responsibilities
- Partner closely with Product Owners to support discovery and delivery by converting stakeholder needs into clear actionable requirements that enable development teams to execute efficiently
- Own maintain and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Support building the framework and track the products key success metrics such as cost feature and functionality risk posture and reliability.
- Participate in planning execution risk management and delivery of business programs focused on process improvement and operational efficiency.
- Collaborate with engineering operations and business teams to maintain and enhance processes and platforms.
- Assist in establishing and monitoring key performance indicators to ensure measurable business value.
- Leverage analytics including machine learning and AI to derive actionable business insights.
Understand internal team needs and anticipate future requirements collaborating across Markets Payments Global Banking and Private Bank..
Reuired qualifications capabilities and skills
- 5 years of experience or equivalent expertise delivering business initiatives projects or transformation programs.
- Ability to deal with different stakeholder groups to elicit business requirements processes and data trends.
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management.
- Strong knowledge of business process improvement strategic planning and data analytics.
- Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information summarize key concepts and articulate relevant issues.
- Highly collaborative detail-oriented and proactive; capable of managing multiple workstreams under tight deadlines while maintaining quality and follow-through with minimal oversight.
- Experience supporting change and managing stakeholders across multiple functions.
- Track record of contributing to large-scale business integration and analytics projects.
- Understanding of business integration techniques data governance regulatory compliance and operational risk management.
- Customer-centric mindset with ability to prioritize and deliver stakeholder needs.
- Experience working with cross-functional teams to drive business innovation.
- Excellent problem-solving skills and strategic thinking.
- Strong communication and interpersonal skills able to present complex concepts to technical and non-technical audiences.
- Experience with emerging technologies and best practices in business analytics and CRM.
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization.
- Experience in business process management CRM systems or related fields within a financial institution.
- Bachelors degree in Business Data Science or a related field; advanced degree preferred.
- Experience in ensuring customers and stakeholders are engaged and positive about delivered initiatives
Required Experience:
Senior IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
