Senior Platform Engineer

Trading since 1989 Chartered Surveyors is the UKs number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Lands End to John OGroats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.

Were part of the LSL Property Services Group PLC which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders intermediaries social housing entities and estate agents in addition to private customers.

Role Purposes
The role is responsible for providing 3^rd line support for cloud services such as email IaaS PaaS IaC storage DevOps and network environments.

Main Accountabilities

• Responsible for the technical design planning and implementation of cloud infrastructure services to support strategic projects and technology roadmap
• Be pivotal in adoption of Cloud technologies playing an active role in modernising services in Microsoft Azure including the use of IaC.
• Provide day-to-day 3rd line support of the IaaS storage and network infrastructure
• Provide day-to-day 3rd line support of IT services and tools such as Active Directory File & Print services and Exchange Online.
• Provide efficient and effective escalation path for junior members of the team
• Own day-to-relationships with extended technical partners in the management of IT services working in a collaborative and transparent culture
• Promote technical implementations into production
• Ensuring IT assets are maintained in the IT Asset register
• Ensure supported services are kept updated secure and plans in place prior to End of Life
• To lead any root cause analysis and resolution of problems. Own and drive problem management for the relevant technical areas.

Knowledge and Expertise

Essential:

• Experience in designing implementing and supporting Azure Cloud services (IaaS PaaS Networks)
• Experience in building infrastructure services with Infrastructure as Code
• Deep experience of supporting Active Directory GPO and Azure AD.
• Experience of building/managing pipelines within Microsoft DevOps
• Good exposure of supporting Remote Access Solution e.g. VPN Cloudflare
• Experience of anti-virus solutions (e.g BitDefender)
• Understanding of networking protocols (IP routing) and principles of network traffic TCP/IP and networking technologies
• Solid understanding of Backup and Restore technologies including Azure ASR
• Experience acting as technical escalation point for support teams
• Good knowledge of operating systems (Windows Linux iOS)
• Good Understanding of process improvement including Incident and Problem Management

Apply

If you feel you match our requirements and are looking for your next career challenge or for a confidential discussion on the full details of this role please contactAlka Tarafdar on or alternatively apply with your CV for a quick response. Our team are also available out of hours on

In your Application please feel free to note which pronouns you use (for example she/her/hers he/him/his they/them/theirs)

is an equal opportunity and Disability Confident employer dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process please let us know.

PRE EMPLOYMENTSCREENING -All ofour employeeshave topass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients if you are unsure on this ask the team and well be happy to explain the process.

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