Senior Planning Technician

We are working closely alongside a Local Authority in Lewishamto assist with the appointment of a Senior Planning Technician on a 6-month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 21.14 - 27.87 per hour

Summary:

We are seeking an experienced Senior Planning Technician to provide technical administrative and operational support across the Planning Service. The role will focus on managing planning complaints coordinating FOI/EIR requests supporting financial administration maintaining accurate planning records and contributing to service improvement initiatives. You will play a key role in ensuring high standards of customer service information governance and performance management.

Responsibilities:

• Manage the end-to-end administration of planning service complaints ensuring responses are coordinated quality assured and issued within required timescales.
• Coordinate and respond to FOI EIR and information requests maintaining compliance with statutory deadlines and information governance requirements.
• Support financial administration including income monitoring cost recovery purchase orders invoice processing debt recovery reconciliations and management reporting.
• Undertake redaction of sensitive and confidential documents in line with GDPR Council policies and relevant legislation.
• Provide technical support across the Planning Service including validation and consultation processes where required.

Qualifications:

• Educated to A-Level standard or equivalent qualification/experience.

Essentials:

• Experience managing complaints enquiries or customer service cases within a complex service environment.
• Experience coordinating and responding to FOI EIR or information requests.
• Strong administrative and organisational skills with excellent attention to detail.
• Experience supporting financial administration including purchase orders invoices reconciliations and reporting.
• Ability to analyse information identify trends and produce performance reports.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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