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Senior Parking Officer

Civic Recruitment Limited

Job Location:

London - UK

Monthly Salary: Not provided by the employer

Posted: 22 August 2026 (23 days ago)

Application Deadline: 19 November 2026

Vacancies: 1 Vacancy

Job Summary

Senior Parking Officer 3 Month Contract

Location: The Royal Borough of Greenwich

Rate: 24.28 per hour (Umbrella)

Contract: 3 Month Contract

Hours: Full Time

Working Pattern: Initially office-based for five days a week during training. Post-training a hybrid work arrangement may be available contingent on management approval and service needs.

Pay: Bi-weekly

Summary

The Royal Borough of Greenwich is in search of a seasoned Senior Parking Officer to enhance its Parking Services team. This pivotal role involves leading and executing various senior-level administrative and operational tasks within the Parking Service. The position requires providing supervisory support managing income-related processes and ensuring the smooth operation of parking services. The successful candidate will also be responsible for staff management overseeing parking permit administration assisting with appeals and adjudication processes and contributing to service enhancements and performance evaluations.

Responsibilities

Oversee the management and daily operations of the Parking Service.
Supervise support and train both temporary and permanent staff.
Provide management coverage during absences.
Process record and reconcile income related to:
- Parking Notices
- Off-Street Parking Offences
- Parking Permits
- Parking Passes
Administer and distribute parking permits vouchers and passes.
Monitor the recovery of parking-related income.
Ensure adherence to financial procedures and controls.
Maintain both physical and digital filing systems and records.
Assist in the development and implementation of departmental procedures and systems.
Conduct audits and inspections of on and off-street parking facilities.
Report maintenance issues and service defects.
Liaise with:
- DVLA
- London Councils
- External Agencies
- Internal Departments
Generate statistical reports and management information.
Serve as a primary contact for departmental visitors and inquiries.
Support adjudication processes and attend Arbitration Service Offices as needed.
Investigate and respond to correspondence regarding Penalty Charge Notices (PCNs).
Prepare memoranda and reports related to FOI requests complaints and casework.
Handle inquiries via telephone email written communication and in-person.
Assist in supervising and managing staff within the service.

Essential

Requirements

Requirements:

Experience in Parking Services Parking Administration Revenues or a Local Authority setting.
Experience in supervising or supporting staff within a service area.
Familiarity with handling parking permits PCNs appeals or parking administration.
Strong administrative and organizational skills.
Experience in managing customer inquiries and complaints.
Ability to prioritize tasks in a dynamic service environment.
Excellent communication and interpersonal skills.
Experience in producing reports and management information.
Proficient understanding of financial administration and income processing.
Ability to work with precision and maintain comprehensive records.

Desirable

Experience in Local Authority Parking Services.
Familiarity with parking appeals and adjudication processes.
Knowledge of parking legislation and enforcement procedures.
Experience with parking management systems and databases.
Experience in liaising with the DVLA and external agencies.

Whats on Offer

24.28 per hour (Umbrella)
3 Month Contract
Based in the Royal Borough of Greenwich
Office-based during initial training
Potential for hybrid working post-training (subject to management approval and service needs)
Bi-weekly pay
An opportunity to join a dynamic and supportive Parking Services team
A varied role encompassing supervisory customer service financial and operational responsibilities

Ideal for candidates with experience as a Senior Parking Officer Parking Officer Parking Administrator Parking Appeals Officer Traffic Management Officer Enforcement Support Officer Revenues Officer or Parking Services Supervisor.

Required Skills:

Requirements: Experience in Parking Services Parking Administration Revenues or a Local Authority setting. Experience in supervising or supporting staff within a service area. Familiarity with handling parking permits PCNs appeals or parking administration. Strong administrative and organizational skills. Experience in managing customer inquiries and complaints. Ability to prioritize tasks in a dynamic service environment. Excellent communication and interpersonal skills. Experience in producing reports and management information. Proficient understanding of financial administration and income processing. Ability to work with precision and maintain comprehensive records. Desirable Experience in Local Authority Parking Services. Familiarity with parking appeals and adjudication processes. Knowledge of parking legislation and enforcement procedures. Experience with parking management systems and databases. Experience in liaising with the DVLA and external agencies. Whats on Offer 24.28 per hour (Umbrella) 3 Month Contract Based in the Royal Borough of Greenwich Office-based during initial training Potential for hybrid working post-training (subject to management approval and service needs) Bi-weekly pay An opportunity to join a dynamic and supportive Parking Services team A varied role encompassing supervisory customer service financial and operational responsibilities Ideal for candidates with experience as a Senior Parking Officer Parking Officer Parking Administrator Parking Appeals Officer Traffic Management Officer Enforcement Support Officer Revenues Officer or Parking Services Supervisor.

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