Senior Operations Manager

Our operations help everything to come together at Amazon. As the Site Leader/Senior Operations Manager in a fast-paced and challenging environment youll be the person who knows your area of the business inside out. Youll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. Youll also develop a large team and coach and mentor team leaders.

Key job responsibilities
Monitor operational metrics and business performance
Contribute to planning the operational budget considering everything from financial and labour planning
Protect high standards of operational Health and Safety
Strategic planning for the next three six and twelve months with a particular focus on peak-season planning
Be accountable for operational leadership by measuring performance offering feedback and providing development support

A day in the life
you will lead shifts at one of our operational sites. Youll also be the key link between a number of teams including finance safety and operations integration teams. That means youll be close to the day-to-day operations at your site but also contribute to new ways to innovate.

A typical day will involve meetings with different areas of the business deep diving into performance and risk metrics for sites and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youll be a source of leadership and support your team to be the best managers they can be.

- Bachelors degree or equivalent or experience in Engineering Operations Business Administration or a related field
- Advanced degree or Bachelors degree
- Experience in manufacturing production distribution logistics environments retail or grocery management roles
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Advanced proficiency in verbal and written English and upper intermediate proficiency in the local language

- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
- A bachelors advanced or masters degree in engineering supply chain logistics or manufacturing
- Experience in managing third-party relationships

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.