Senior Operations Coordinator
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Job Summary
Senior Operations Coordinator
Salary:To 43000
Location:Worcester
Contract:Full-Time Permanent 40 hours per week
About Us:
OnSite is one of the UKs leading providers of professional contracting services. With a proven track record in the successful delivery of projects and contracts across a broad spectrum of market sectors OnSite consists of specialist operating areas drainage sewer rehabilitation pipelines civil engineering specialist maintenance and rail services.
The Role:
Key Responsibilities:
- Support the Operations Manager and Project Leads with the delivery of operational programmes across multiple regions and workstreams.
- Coordinate day-to-day operational activities to ensure safe efficient and compliant service delivery.
- Assist with the mobilisation of new projects contracts and client requirements.
- Lead and support business improvement initiatives special projects and operational recovery plans.
- Plan conduct and manage operational quality safety and compliance audits.
- Identify non-compliance issues and ensure corrective actions are implemented and completed.
- Support resource planning scheduling and deployment of personnel equipment and subcontractors.
- Monitor operational performance analyse data and identify opportunities for continuous improvement.
- Work closely with Project Leads and Team Leaders to resolve operational challenges and resource pressures.
- Act as a key liaison between office-based teams field operations clients and stakeholders.
- Prepare operational reports audit findings performance updates and action plans.
- Provide coaching guidance and support to operational teams while promoting a culture of safety accountability and teamwork.
- Act as a trusted deputy to the Operations Manager providing operational support during periods of increased demand or escalation.
What Youll Need:
- Experience within an operational utilities engineering infrastructure or field services environment.
- Previous experience in a supervisory site management or operations coordination role.
- Strong understanding of operational planning resource allocation and programme delivery.
- Experience conducting audits inspections or compliance reviews.
- Ability to analyse performance data and implement improvement initiatives.
- Excellent organisational and problem-solving skills.
- Strong communication and stakeholder management abilities.
- Ability to manage multiple priorities across different projects and geographical locations.
- Competent user of Microsoft Office and operational management systems.
What Youll Get:
- Family-Friendly Leave: Enhanced Maternity Adoption Paternity & Shared Parental Leave Fertility Support and up to 5 paid Carers Days
- Financial & Life Assurance:Company Pension Scheme with salary sacrifice options
- Health & Wellbeing:Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
- Lifestyle & Perks:Cycle to Work Scheme and My Premier Benefits discounts cashback and vouchers
- Professional Development: Hands-on training and ongoing career development opportunities
- Inclusion & Belonging: Active People Networks Disability & Neurodiversity Unity Womens Network Parent & Carer Networking Group and more
- Performance & Recognition: Annual salary review Reward & Recognition Scheme and Long Service Awards.
At South Staffordshire Group inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.
We are committed to building a team that reflects the diversity of the communities we serve.
We warmly welcome applications from candidates of all backgrounds including all genders ethnicity sexual orientations and physical and neurodiverse abilities.
We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.
Required Experience:
Senior IC
About Company
Actively delivering projects across the UK and internationally, OnSite provides specialist contracting services to the Water Industry and related sectors
