Senior National Account Manager

Senior Account Manager

Department: Commercial
Location: Uxbridge (Officebased)
Reporting to: Commercial Controller

About the Role

We are seeking an experienced and commercially driven Senior Account Manager to lead the growth and development of a strategic retail account within Pilgrims Europe.

This is a highprofile customerfocused role with full ownership of performance responsible for delivering sustainable sales growth profitable margin and longterm customer partnerships. You will take the lead in driving customer strategy Joint Business Planning and commercial execution while influencing internally and externally at senior levels.

As a senior member of the commercial team you will also play a key role in leading coaching and developing others setting the standard for performance collaboration and delivery.

This role is fully officebased in Uxbridge in line with Pilgrims Europes way of working. We believe bringing teams together supports stronger collaboration faster decisionmaking and better commercial outcomes.

Key Responsibilities

• Full P&L ownership for a defined account or portfolio of accounts
• Develop and deliver Joint Business Plans (JBPs) across all product categories and routes to market
• Drive sustainable sales growth profitability and delivery against business objectives
• Own customer strategy and account development plans
• Champion the customer internally ensuring alignment and delivery
• Identify and unlock growth opportunities through data insight and strong customer relationships
• Lead and develop promotional strategies to maximise performance and ROI
• Drive focus on emerging routes to market including convenience and online
• Integrate sales strategy into wider business planning budgets and forecasts
• Monitor performance and take proactive action to manage risks and opportunities
• Own forecasting processes including risks and opportunities management
• Deliver commercial KPIs in line with budgets and business improvement targets
• Lead performance reviews through the S&OP / SOP process
• Provide clear databacked communication of account performance
• Work with Category and Customer Marketing teams to ensure plans are insightled commercially viable and strategically aligned
• Manage marketing activity and budgets to deliver strong return on investment
• Support a marketled NPD pipeline in collaboration with Product & Innovation teams
• Oversee stagegate processes and product launches ensuring bestinclass execution
• Drive innovation that strengthens category position sales and margin
• Build strong relationships across Sales Marketing Supply Chain and Operations
• Lead coach and develop colleagues across the commercial function
• Drive a culture of ownership accountability and continuous improvement
• Influence and challenge stakeholders at all levels internally and externally

What Were Looking For

Essential

• Strong experience in major retail account management (typically 4 years at Commercial Manager level)
• Experience within a food or FMCG business
• Proven track record of delivering sales growth and profitability
• Experience leading Joint Business Planning (JBP) with key retail customers
• Excellent negotiation influencing and stakeholdermanagement skills
• Strong analytical and commercial decisionmaking ability
• Confident communicator with highimpact presentation skills
• Highly organised able to manage complexity and competing priorities
• Resilient and adaptable within a fastpaced FMCG environment
• Experience leading or mentoring others

Desirable

• Understanding of category management and NPD processes
• Experience delivering effective promotional strategies
• Exposure to manufacturing and supply chain environments
• People management experience

Qualifications

• Full UK Driving Licence essential (travel is required)
• Degree preferred but not essential

Values & Behaviours

Demonstrates ownership integrity and determination working collaboratively with discipline and humility to deliver practical results.

Why Join Pilgrims Europe

At Pilgrims Europe youll be part of a business with scale ambition and strong customer partnerships where commercial roles have real visibility and impact.

We offer:

• Competitive base salary aligned to experience and responsibility
• Company pension scheme with employer contributions
• Life assurance and employee benefits package
• A clear opportunity to own and grow strategic customer accounts
• Exposure to senior stakeholders and decisionmaking
• Strong career progression pathways within Commercial and wider business functions
• A collaborative valuesdriven culture focused on ownership delivery and continuous improvement

Ready to Lead and Deliver

If youre a commercially ambitious leader ready to take ownership of a strategic account and drive meaningful growth wed love to hear from you.

Apply now and take the next step in your commercial leadership career with Pilgrims Europe.

Pilgrims Europe produces some of the best-known and most iconic brands in the UK and Ireland including Fridge Raiders Rollover Denny Richmond Oakhouse and Moy Park alongside a diverse range of industry leading own-label products in categories including fresh pork lamb and chicken working with all the major retailers and food service outlets.

Our portfolio extends to authentic chilled and frozen ready meals snacking ranges added value and food service products.

Across Pilgrims Europe we combine 20000 of the best people in the industry united by a shared set of core values and a passion for producing the highest quality most delicious and innovative food which is enjoyed by millions of people in the UK Ireland and Europe every day. Our Pilgrims Europe team are based in our Pilgrims UK Moy Park Pilgrims Food Masters and Pilgrims Shared Services businesses.