Senior National Account Manager

AboutCharlotte Tilbury Beauty

Founded in 2013 byworldrenownedmakeup artist and beauty entrepreneur Charlotte TilburyCBE Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone everywhere to look and feel like the most confident version of themselves. With oureasytouseeasytochooseeasytogifticonswevebecome one of the mosttalkedaboutbeauty brands on the planet - and the magic is only growing.

Todaywerea global beauty phenomenon scaling at record speed across 50 markets with over 3000 Dream Team members bringing the Tilbury magic to life every single day. Across the world our Retail Teams and Magic Offices workhandinhandto shape the Charlotte Tilbury experience -from the glamour of London and the style capitals of Europeto the energy of the Americas the vibrant beauty hubs of the Middle East and thefastgrowinginnovation centres across APAC. Every region brings its own sparklecultureand community creating the unmistakable magic of Team Tilbury.

by creativityinnovationandindustryleadingtech. And as we continue to break records across countrieschannelsand categorieswerelooking for extraordinary talent to join us.

About the role

Were looking for an ambitious Senior National Account Manager to join our fabulous EU commercial team. Youll be responsible for nurturing and establishing strategic partnerships with our Retail partners as well as identifying new commercial opportunities negotiating best in class reciprocal support to effortlessly bring the Tilbury magic to life online.

Youll have a limitless commercial mindset with proven experience working as a National Account Manager or Senior National Account Manager. You will be highly numerate target-driven commercially savvy keen to find creative solutions to challenges and passionate about working in the beauty industry.

As a Senior National Account Manager you will

• Establish and maintain amazing and collaborative relationships at all levels within your designated accounts including Buying/Trading Merchandising and Marketing to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice visibility and exposure.
• Conduct successful commercial negotiations on terms pricing distribution online real estate and support packages with Buying and Merchandising teams.
• Ensure a top-line and detailed understanding of retail context and category performance to identify retail opportunities and strategic needs.
• Fully accountable on all net and retail sales forecasting for remit within EU region meeting all financial deadlines and budget submissions flagging risks and opportunities in a timely and quantified manner.
• Deliver limitless plans to maintain and drive #1 ranking in all categories
• Ensure accurate forecasting for NPD and core lines and proactive inventory and assortment management with close collaboration with Supply Chain and Demand Planning.
• Manage each account P&L balancing investment with top-line opportunity; monitor retailer profit contribution and achieve agreed profit.
• Retain agility to react to retail trends and maximise opportunities across retailers and monitor manage and optimise performance.
• Work closely with Operational Marketing Visual Merchandising PR and Digital to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments eventing retailer animation considering both customer acquisition and retention. Review implementation and performance vs expectations on a regular and appropriately frequent basis.
• For new trading partners onboard and build out bespoke launch plans appropriate to the market and retailer to reach and sustain #1 ranking.
• Be a visionary. Help everyone see and be excited by whats possible. Support the development and performance of the EU Commercial team including building functional expertise and relationship management with the trade teams
• Supporting team with key decision making and strategy but giving autonomy and accountability.
• Coach motivate and lead by example to all team members with clear progression pathways for each team member!

Who you will work with

• You will report directly into our wonderful Commercial Director Europe.
• Build collaborative relationships and excellent communication with key senior stakeholders ensure wider teams across EU are consistently informed of regional decisions including presenting the commercial rationale.
• Build strong working relationships with the Retail team utilising insight from the field and translating learnings to a digital world.

About you

• Extensive and demonstrable experience as a Senior National Account Manager / National Account Manager ideally within beauty/luxury/fashion industry although we are open to other industries!
• You are highly numerate target-driven commercially savvy keen to find creative solutions to challenges and passionate about working in the beauty industry.
• You are a strong natural people leader you are motivated to see your team develop and grow!
• Ability to work under pressure meet deadlines in a timely manner ruthlessly prioritise and manage multiple stakeholders with ease.
• Have exceptional organisational and prioritising skills and show great attention to detail . You will be results oriented & proactively solution driven.
• Structured and organised in your approach to work but comfortable working with ambiguity in a fast-paced and ever-evolving environment (we are still a fairly new company despite what you might think!)
• You will be able to instantly provide a macro level view and understanding be able to form a strategy and be able to quantify the business impact.
• Appetite for Learning and development - Recognise the pace of change we are undergoing. Be a role model across all teams.
• Excellent numerical and analytical skills with an eye for detail and rigour.
• An excellent communicator comfortable presenting able to influence and effectively articulate your point of view.

Charlotte Tilbury is afastpaced dynamic andeverevolvingenvironment where agility ambition and a passion for excellence help our teams thrive. We look for people who want to grow innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for successtheyrea guide - not a barrier. If you candemonstratethe capabilities needed for the rolewedlove to hear from you whether you havemore or less experiencethan listed.

Why join us

• Be a part ofthis valuesdriven high growth magical journey with an ultimate vision to empower everyone everywhere to be the best version of themselves

• Werea hybrid model with flexibility allowing you to work how best suits you

• 25 days holiday (plus bank holidays) with anadditionalday to celebrate your birthday

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey

• Financial security and planning with our pension and life assurance for all

• Wellness and social benefits includingMedicash Employee Assist Programs and regular socialconnectswith colleagues

• Bring your furry friend to work with you on ourallocateddog friendly days and spaces

• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty our mission is to empower everyone everywhere to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds cultures identities and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities our customers our colleaguesand every candidate who takes part in our recruitment process.

If you need support or would like to apply through an alternative method please contact us at

Want a closer look at life at Charlotte Tilbury Beauty Follow ourLinkedIn page!Forupdates stories andbehindthescenesmoments.

Required Experience:

Senior IC