Senior Manager, Strategy & Operations CEO Office

Airwallex is the AI-native financial operating system for a real-time intelligent economy. More than 676000 businesses including McLaren Racing Qantas SHEIN and TikTok use us directly or through our platform partners to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. Were the regulated backbone behind global payments: not by accident but by design. A decade plus 85 licenses and a financial infrastructure spanning North America Europe the Middle East and Asia-Pacific.

Were co-headquartered in San Francisco and Singapore with more than 2300 people across 27 offices. We hire builders with founder-level energy people who move fast with good judgment dig in with real curiosity and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

About the team

The CEO Office Strategy & Operations team partners directly with Airwallexs executive leadership on the companys most important priorities. We work across regions and functions to drive clarity build scalable operating models and ensure the right work gets done at the right time. The team combines rigorous problemsolving with handson execution rolling up our sleeves to take complex zerotoone initiatives from idea to reality. It is a highvisibility fastpaced environment where you will collaborate with leaders across Product Engineering Legal Risk Finance and Operations to shape the next phase of Airwallexs global growth.

What youll do

As Senior Manager Global Expansion CEO Office you will own the end-to-end expansion of Airwallex into new markets across EMEA and the Middle East from defining the market-entry strategy through licensing product readiness operational launch and prepapration for commercial scale-up. You will work directly with executive leadership to solve the complex regulatory product and operating problems required to establish Airwallex as a local financial platform in each market.

This role is based in London.

Responsibilities:

• Own new country expansion strategy: Lead the strategy for where and how Airwallex expands next across EMEA and the Middle East (for example Western Europe the Gulf Nordics) sizing the opportunity choosing the markets and defining what it takes to win in each one.

• Design the market entry model: Decide the licensing path entity structure and commercial model for each market translating regulatory and licensing requirements into the operating model Airwallex needs on the ground.

• Shape the product roadmap: Work with Product and Engineering to turn regulatory and licensing requirements into concrete product scope and sequencing so the roadmap is built around whats needed to launch and scale locally.

• Build the operating system for launches: Vibecode the tools templates and operating rhythms for market entry using AIassisted research drafting and automation (for example licence mapping competitor analysis Global Expansion dashboards reporting) to systematise how Airwallex expands and remove manual work.

• Run governance: Own the go/nogo and launchreadiness process crossfunctional signoff risk assessment and mitigation plans across product operational regulatory and commercial dimensions so no single function becomes the blocker to going live.

• Flex onto priority CEO Office initiatives beyond core market launches such as strategic reviews restructuring or migration projects crisis response workstreams or crossmarket structuring exercises where disciplined leadership and executivelevel communication are required.

Who you are

Minimum qualifications:

• 58 years of experience in toptier strategy consulting (MBB or equivalent) regulatory/financial services law or strategy / expansion roles in fintech or payments with meaningful exposure to marketentry or licensingdriven projects.

• Proven track record of owning complex multistakeholder programs end to end (not just contributing to workstreams) including planning execution and executivelevel updates.

• Strong operating discipline: confident structuring multiworkstream programs running governance cadences managing dependencies across multiple functions and driving timely decisionmaking.

• Experience working with or around regulatory and licensing topics in financial services (for example payments emoney banking or card issuing) and comfort engaging with legal risk and compliance counterparts on requirements and constraints.

• Demonstrated use of AI tools in your daytoday work (for example for regulatory research licence mapping competitive analysis documentation or workflow automation) with good judgment on verification and when to pull in human experts.

• Exceptional stakeholder management and communication skills including the ability to simplify complex issues influence senior leaders and create clear concise materials for steering forums.

• High ownership mindset comfort with ambiguity and willingness to get handson in the details to move launches forward in a fastpaced environment.

Preferred qualifications:

• Direct experience driving new market launches or licence applications in EMEA or the Middle East for a fintech payments provider or financial institution.

• Background that combines strategic problemsolving and execution for example time in both consulting and an inhouse operating role or in both legal/regulatory and commercial or productadjacent roles.

• Familiarity with crossfunctional Global Expansion and product launch processes including how Product Engineering Legal Compliance Risk and Operations typically intersect for newcountry launches.

• Experience working in or closely with a CEO Office strategy & operations or similar central team that runs companylevel initiatives and special projects.

• Comfort building and iterating lightweight AI tooling to standardise how we run launches and to automate status risk tracking and dependency management over time.

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Chief