Senior Manager, Strategy & Operations, 1P EMEA

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Wolt Market/HOP is Wolt/Deliveroos owned and operated grocery business focused on delivering the best customer experience through high-quality selection strong availability and fast delivery. As 1P continues to scale across multiple countries we are looking for a Manager Strategy & Operations to help drive sustainable topline growth and bottomline performance.

This role works closely with the Head of Wolt Mart / HOP and Regional General Managers (RGMs) to define strategic priorities drive key growth initiatives and ensure delivery of financial and operational targets. The person will act as a key partner to Marketing Finance Category Management and other global functional teams ensuring alignment between strategy planning and execution.

The role combines strategic thinking with strong execution ownership requiring exceptional analytical skills structured problem solving and the ability to lead cross-functional initiatives across 30 markets.

• Partner closely with the Head of Wolt Market / HOP and RGMs to drive sustainable growth and profitability across markets
• Track and manage topline (GOV orders basket size) and bottomline (contribution margin EBITDA cost efficiency) performance
• Identify performance gaps diagnose root causes and drive corrective actions across markets
• Build forecasting models and performance tracking frameworks to ensure visibility and accountability against targets

• Partner closely with Finance on annual planning forecasting and target setting processes
• Support development of long-term growth plans investment cases and strategic initiatives
• Ensure alignment between financial targets and operational execution across markets
• Monitor performance vs plan and drive actions to close gaps where needed

• Partner with Marketing to define and execute growth initiatives across acquisition retention and basket size expansion
• Identify and prioritize high-impact growth levers and ensure effective execution across markets
• Measure and evaluate impact of growth initiatives and continuously optimize based on performance
• Support development of scalable playbooks to drive consistent growth across markets

• Partner closely with Category Management Product Operations and other global teams to drive key strategic initiatives
• Lead cross-functional projects end-to-end from problem definition to execution and impact measurement
• Build scalable tools processes and operating models that enable strong execution across 30 countries
• Ensure strong alignment between global strategy and local market execution

• Use Looker Excel and other BI tools to analyze business performance and identify actionable insights
• Build dashboards models and performance tracking tools to support decision making
• Translate complex data into clear insights and strategic recommendations for senior leadership
• Support experimentation and test-and-learn approaches to optimize performance

• 4 years of relevant experience in Strategy & Operations management consulting investment banking tech companies or high-growth retail/e-commerce environments
• Experience working in fast-paced high-growth and cross-functional environments
• Experience working with financial planning growth strategy or operational performance management is strongly preferred

• Exceptional analytical skills with strong attention to detail
• Advanced proficiency in Excel including financial modelling forecasting and scenario analysis
• Strong experience using BI tools such as Looker to extract insights and drive decision making
• Strong data-driven mindset with ability to translate data into actionable business recommendations
• SQL experience is a plus but not required

• Outstanding structured problem-solving skills with ability to break down complex and ambiguous problems
• Ability to identify high-impact opportunities and prioritize effectively
• Strong business judgment and ability to connect strategy with operational execution

• Proven ability to work closely with senior stakeholders including General Managers and global functional leaders
• Strong stakeholder management skills across global and local teams
• Ability to influence without authority and drive alignment across multiple functions
• Excellent written and verbal communication skills

• Strong project management skills with demonstrated experience leading cross-functional initiatives end-to-end
• Ability to manage multiple priorities and workstreams simultaneously
• High ownership mindset with strong bias toward action and execution

• Full professional proficiency in English
• Comfortable working in a global fast-paced environment
• Hands-on proactive and highly motivated individual with strong ownership mindset

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.