Senior Manager

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then weve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here.

We dont chase hype cycles. We innovate build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical product and delivery expertise to our clients who span government finance retail energy life sciences and defence.

Our business and reputation is growing fast and were always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch-defining technology join a company where youll be empowered to envision its most powerful applications and to make them happen.

About Communications Media & Technology at Faculty

Communications Media & Technology (CMT) is one of the industries we work in; covering telecoms operators broadcasters streaming platforms publishers and technology companies who are rewiring their businesses around AI. This is not a corporate communications or PR function: its a client-facing industry practice for people who build and deliver AI in technical settings.

The CMT sector is being transformed by AI at every layer - from the networks that carry data to the platforms that recommend content to the advertising models that fund it all. Telcos are under pressure to modernise ageing infrastructure while unlocking new B2B and enterprise revenue streams; broadcasters and streamers are fighting for attention in an oversaturated market where subscriber loyalty can no longer be assumed; and publishers and platforms alike are rethinking how content is created personalised and monetised in a world of shrinking attention spans and rising consumer expectations.

At Faculty our CMT team helps operators broadcasters publishers and technology platforms turn this disruption into advantage. We apply AI to the problems that matter most to the sector: optimising network performance and cost personalising customer experience at scale reducing churn building smarter recommendation and advertising engines and giving leadership teams the confidence to make high-stakes decisions with imperfect information. This means hands-on technical delivery not brand strategy or external communications working shoulder-to-shoulder with clients engineering data and product teams to build AI that is safe robust and genuinely changes how these businesses operate and grow.

About the role

Join us as a Senior Manager to oversee a critical portfolio of projects acting as the primary senior point of contact for both clients and internal Faculty teams. You will drive successful delivery manage project commercial viability and nurture strong customer relationships. This is an entrepreneurial role where you will identify new business opportunities develop proposals and contribute to the growth of the business unit. You will lead and mentor cross-functional teams while acting as a strategic consultant applying structured thinking to solve complex real-world problems with Applied AI.

What youll be doing:

• Overseeing delivery of an end-to-end project portfolio ensuring high quality timely completion and managing commercial margins

• Forming and maintaining strong trusted relationships with customers proactively managing expectations and carefully controlling project scope

• Leading effective project meetings and ensuring clear consistent communication of purpose and direction to both internal teams and clients

• Identifying risks early and leading teams to implement effective mitigating actions to ensure project success

• Developing compelling proposals and sales pitches to generate new leads and identify opportunities for additional account growth

• Mentoring and developing project team members skills aligning their responsibilities with their professional growth

• Advising clients on AI strategy and solutions while articulating the value of AI in diverse business contexts

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work relevant to the world in which we live. Were united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds ethnicities genders religions and sexual orientations.

Some of our standout benefits:

• Unlimited Annual Leave Policy

• Private healthcare and dental

• Enhanced parental leave

• Family-Friendly Flexibility & Flexible working

• Sanctus Coaching

• Hybrid Working

If you dont feel you meet all the requirements but are excited by the role and know you bring some key strengths please dont hesitate in applying as you might be right for this role or other roles. We are open to conversations about part-time hours.

A note on AI: were happy for you to use it for research and interview prep but please dont use it to generate answers during live interviews. We also use an AI note-taker (Metaview) in interviews so interviewers can stay present (which you can opt out of just let us know) and every application is reviewed by a human never decided by AI.

Required Experience:

Senior Manager