Senior Manager, GxP GDBT(IT) Service and Business Systems Permanent Position

The Company

Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology Neurology and Pain therapy areas.

Eisai Manufacturing is the hub of Eisais production and supply chain. We make tablets package these into blisters label and package vials and bottles. We also manage the wider medicines supply chain and other companies who undertake work on our behalf.

By joining Eisai you will be working for an organisation with a human healthcare philosophy which means that we put the patient first in everything we do.

Your new role

Eisai Manufacturing Limited (EML) is Eisais EMEA manufacturing hub at the heart of delivering safe compliant and uninterrupted supply of medicines to patients across global markets. This role holds senior leadership accountability for the performance resilience and compliance of all EML IT services and business systems acting as the bridge between GDBT (aka IT) and the manufacturing site.

The role defines and drives the sites digital and service strategy ensuring systems and data-driven capabilities enable business performance continuity and long-term growth. It safeguards system integrity and availability proactively managing risk governing change and infrastructure and protecting uninterrupted patient supply to global markets.

As a senior leader the role builds and leads high-performing teams inspiring coaching and developing talent to deliver business outcomes beyond technology while strengthening capability governance and ways of working to support both operational excellence and future transformation.

*EML: Eisai Manufacturing Limited
*GDBT: Global Digital Business Transformation (aka IT)
*MQT: Manufacturing Quality and Technical (EMLs Parent Organisation)

What are we looking for

• This position is located at Hatfield. Hybrid working (at least 3 days on site)
• Strong understanding of GxP-regulated environments and system validation principles a must
• Degree or equivalent in a relevant discipline; advanced or professional qualifications advantageous
• Certifications in IT service delivery or governance (ITIL PRINCE2 PMP Agile) desirable
• A seasoned manager of people capable of inspiring coaching and developing others to create high performing teams that see beyond the technology and commit to the business outcome.
• Proven leadership of IT service and business systems in a pharma manufacturing environment.
• Strong track record delivering and operating GxP-compliant systems (validation change control data integrity).
• Experience defining or executing IT strategy governance and capability development at site or regional level.
• Experience delivering or supporting digital data-driven transformation in operational settings.
• Demonstrated leadership of teams and vendors including capability building and performance management.
• Strong ability to bridge IT and business stakeholders.

What we offer in return

Eisai offers a competitive salary and excellent wider benefits package that includes

• Hybrid working - This position is located at Hatfield. Hybrid working (at least 3 days on site)
• Car Allowance
• Electric charging points for Electric/Hybrid vehicles
• Discretionary Bonus
• Free onsite parking
• Subsidised onsite restaurant and coffee shop
• Learning and development opportunities
• Retail discounts
• Well-being & mental health awareness programmes
• Multi-faith prayer room

You will also be based out of our excellent EMEA Knowledge Centre (EKC) facility which is our EU Headquarters and offers an inclusive and collaborative working environment.

What you need to do next

If you are interested in this position please click apply now at the top of this advert. Upon submitting your application you will be asked to complete your profile and upload a copy of your CV along with any additional information to support your application.
If you have any questions please contact us on

Eisai Recruitment Statement

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We look forward to receiving your application.

Eisai EMEA EDI Commitment Statement

We believe that diverse and inclusive teams promote wellbeing learning and innovation helping Eisai serve our patients their families our employees and society.
Our commitment is:

• to embrace and celebrate our differences respecting and valuing each other.
• to include equity diversity and inclusion practices in all that we do so everyone has a full sense of belonging.
• to value individual talent where every employee can be themselves and thrive in an environment of openness trust and integrity